Competitive intelligence maturity models : systematic review, unified model and implementation frameworks

Madureira, Luis (author), Popovič, Aleš (author), Castelli, Mauro (author)

Competitive Intelligence (CI) is vital for sustaining the performance of organisations in an increasingly volatile, uncertain, complex, and ambiguous (VUCA) world. However, the impact of CI on performance is proportional to its maturity level. The article aims to review and integrate the existing literature on Competitive Intelligence Maturity Models (CIMMs) to provide a go-to framework for setting up, assessing, and developing CI. The CIMMs were sourced from scholarly databases, registers, the social web, and using backwards and forward searches. All the CIMMs respecting the characterisation criteria were included in the study. A scientific and empirically validated definition of CI guided the integration and synthesis of the fourteen selected CIMMs. The primary outcome is a proposed unified CIMM (UCIMM) covering all the CI dimensions and aspects in tandem with the respective implementation guidance frameworks. The proposed UCIMM and implementation frameworks effectuate the guidance needed to set up, assess, and develop the CI practice and theory and, ultimately, the performance of organisations.

• Language: English
• Keywords: organization, artificial intelligence, models, business efficiency, maturity model, maturity levels, framework, CI Function, CI System, Implementation Roadmap, CI Practice, organizational performance
• Work type: Article
• Typology: 1.02 - Review Article
• Organization: EF - School of Economics and Business
• Publication status: Published
• Publication version: Version of Record
• Year: 2023
• Number of pages: Str. 6-29
• Numbering: Vol. 13, iss. 1
• PID: 20.500.12556/RUL-148269
• UDC: 659.2:004
• ISSN on article: 2001-015X
• DOI: 10.37380/jisib.v13i1.988
• COBISS.SI-ID: 153218051

Copyright

Na spletni strani založnika navedeno, da članki izhajajo pod licenco CC BY-NC-ND 4.0

• Publication date in RUL: 09.08.2023

Record is a part of a journal

• Title: Journal of intelligence studies in business
• Publisher: SET Högskolan i Halmstad
• ISSN: 2001-015X
• COBISS.SI-ID: 524482329

Licences

• License: CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
• Link: http://creativecommons.org/licenses/by-nc-nd/4.0/
• Description: The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.

Secondary language

• Language: Slovenian
• Keywords: organizacija, umetna inteligenca, modeli, uspešnost poslovanja

Projects

• Funder: ARRS - Slovenian Research Agency
• Project number: P5-0410
• Name: Digitalizacija kot gonilo trajnostnega razvoja posameznika, organizacij in družbe

• Funder: FCT - Fundação para a Ciência e a Tecnologia, I.P.
• Project number: UIDB/04152/2020
• Name: Centro de Investigação em Gestão de Informação (MagIC)/NOVA IMS