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Zasnova marketinškega načrta za spiritualno turistično nastanitev v slovenskem prostoru : diplomsko delo
ID Kern, Tinkara (Author), ID Kropivnik, Samo (Mentor) More about this mentor... This link opens in a new window

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Abstract
Spiritualnost še danes sodi med izraze brez prave pomenske jasnosti, vendar lahko med literaturo vseeno prepoznamo tri elemente, ki jo najpogosteje opredeljujejo; to so »Bog«, sebstvo in drugi. Zanimanje za spiritualnost in storitve znotraj nje je med pandemijo COVID-19 krepko naraslo. To prav tako velja za spiritualni turizem, ki ga nekateri označujejo celo za trend po-COVID-19 družbe. Vendar je pomembno, da se zavedamo tudi njegovih kontroverznih vidikov, med katerimi je ključna komodifikacija spiritualnosti. Na področju spiritualnega turizma zaenkrat primanjkuje marketinških raziskav. Na voljo je zgolj nekaj splošnih vpogledov v lastnosti spiritualnih popotnikov, na podlagi katerih so nastajali prvi nasveti glede marketinškega načrtovanja spiritualnih nastanitev. V želji doprinosa k akademski pokritosti tega področja sem si kot temeljni cilj diplomskega dela zastavila zasnovo marketinškega načrta za spiritualno turistično nastanitev v slovenskem prostoru. Prek vprašalnika sem spiritualne potrošnike v slovenskem prostoru razvrstila v štiri segmente, tri od teh pa določila kot ciljne. Zanje sem kot splošno marketinško strategijo priporočila osredotočeno diferenciacijo, kot cenovno strategijo pobiranje smetane, v sklopu distribucijskih kanalov pa pot ničelne in ene ravni. Pri načrtovanju pozicioniranja, ponudbe in tržne komunikacije sem medtem svetovala, da se nastanitev osredotoči predvsem na pristnost, toplino in skrb za visoko učinkovitost spiritualnih praks.

Language:Slovenian
Keywords:marketinško načrtovanje, spiritualni turizem, spiritualna turistična nastanitev
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FDV - Faculty of Social Sciences
Place of publishing:Ljubljana
Publisher:T. Kern
Year:2023
Number of pages:108 str.
PID:20.500.12556/RUL-147483 This link opens in a new window
UDC:339.138:338:48(497.4)(043.2)
COBISS.SI-ID:159078659 This link opens in a new window
Publication date in RUL:06.07.2023
Views:1077
Downloads:44
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Secondary language

Language:English
Title:Formation of marketing plan for spiritual tourist accommodation in Slovenian region
Abstract:
Spirituality remains a concept, lacking semantic clarity, yet three recurring elements of its definition emerge from the literature: "God," the self, and others. The COVID-19 pandemic has sparked interest in spiritual activities and services. Spiritual tourism is the one, that stands out the most, and could even become a trend of post-pandemic society. However, it is important to acknowledge the controversial aspects that it brings, particularly the commodification of spirituality. There is a lack of comprehensive marketing research in the field of spiritual tourism. Only a few general insights into the characteristics of spiritual travelers are available, upon which rudimentary guidelines for marketing planning of spiritual accommodations were created. To contribute to the academic discourse in this field, the principal objective of my thesis was to develop a marketing plan for spiritual accommodation in Slovenia. Using a questionnaire, I classified spiritual consumers within the Slovenian region into four distinct segments, identifying three of them as target ones. For these target segments, I advised the implementation of focused differentiation as overall marketing strategy, and accordingly, skimming as price strategy. Furthermore, I recommended the adoption of zero-level and one-level distribution channels. And finally, in terms of positioning, product and marketing communication, I highlighted the importance of authenticity, warmth and commitment to efficiency of spiritual practices.

Keywords:marketing planning, spiritual tourism, spiritual tourist accommodation

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