Vloga socialne delavke pri procesu vključevanja ljudi z oviro na trg dela. Primer WISE Employment Avstralija : diplomsko delo

Varga Kerhlanko, Melanija (avtor), Videmšek, Petra (mentor)

V diplomski nalogi raziskujem proces dela socialne delavke na Wise Employment in njeno vlogo pri vključevanju ljudi z oviro na Avstraljski trg dela. V prvem delu teoretskega dela predstavim pojem ljudi z oviro, njihov položaj v družbi ter pomen in strategije zaposlovanja ljudi z oviro. V drugem delu teoretskega uvoda se osredotočim na predstavitev sistema socialnih storitev v smeri zaposlovanja in podrobno predstavim ponudnike storitev zaposlovanja. Raziskati sem želela proces dela socialne delavke na ponudniku storitev zaposlovanja ljudi z oviro Wise Employment, uporabnikove življenjske okoliščine, ovire, s katerimi se sooča v procesu iskanja službe ter podpore, ki jo je uporabnik deležen pri procesu iskanja službe. Zanimalo me je tudi, kako poteka podpora uporabnikom in delodajalcem pri zaposlitvi, s kakšnimi ovirami se delodajalci in uporabniki soočajo pri zaposlitvi in kakšne zaposlitvene programe za uporabnike izvaja Wise Employment. V okviru raziskovalnega dela sem uporabila različne metode zbiranja podatkov in sicer intervjuje s socialno delavko in uporabnikom, opazovanje z udeležbo in preučevanje spisov uporabnika. Raziskavo pa sem opravila tako z osebo z osebno izkušnjo, kot tudi z zaposleno socialno delavko. Opravljenih je bilo osem intervjujev in eno opazovanje z udeležbo uporabnika na Wise Employment ter poglobljen intervju s socialno delavko iste organizacije. Raziskala sem tudi odzive delodajalcev ob kontaktiranju socialne delavke na zavodu za zaposlovanje. Intervjuji so pokazali, da se uporabnik sooča z mnogimi ovirami v svojem okolju, pri iskanju zaposlitve kot tudi pri delu, z vrsto ovir pa se soočajo tudi delodajalci. Pomembna podpora v procesu zaposlitve so uporabnikom in delodajalcem socialne delavke na zavodu za zaposlovanje in različni zaposlitveni programi, ki jih ti izvajajo.

• Jezik: Slovenski jezik
• Ključne besede: Socialno vključevanje, podpora socialne delavke, proces dela socialne delavke, zaposlovanje, delodajalci
• Vrsta gradiva: Diplomsko delo/naloga
• Tipologija: 2.11 - Diplomsko delo
• Organizacija: FSD - Fakulteta za socialno delo
• Kraj izida: Ljubljana
• Založnik: [M. Varga Kerhlanko]
• Leto izida: 2023
• Št. strani: 152 str.
• PID: 20.500.12556/RUL-146694
• UDK: 364.4:331.5
• COBISS.SI-ID: 163685123
• Datum objave v RUL: 08.06.2023

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: The role of a social worker in the process of integrating people with disabilities into the labor market. Example of WISE Employment Australia

Izvleček

In the graduation thesis I research a work process of a social worker at Wise Employment and the role of a social worker at including people with disabilities into Australian labour market. In the first part of the theoretical work, I present the concept of people with disabilities, their position in society, and the importance and strategies of employing people with disabilities. In the second part of the theoretical introduction, I focus on the presentation of the system of social services in the direction of employment and present the providers of employment services in detail. I researched the work process of a social worker at a provider of employment services for people with disabilities Wise Employment, the participant’s life circumstances, the obstacles they face in the job search process and the support the participant receives in the job search process. I was also interested in how support for people with disabilities and employers in employment takes place, what obstacles employers and people with disabilities face in employment, and what employment programs Wise Employment provides for their participants. As part of the research work I used various methods of data collection, namely interviews with the social worker and the participant, observation with participation and studying the files of the participant. The research was done with a person with personal experience and with employed social worker. Eight interviews and one participatory observation with a participant were conducted on Wise Employment, as well as an in-depth interview with a social worker from the same organization. I also researched the reactions of employers when contacting the social worker at the employment office. The interviews has shown that the person with disability faces many obstacles in his environment, when looking for a job as well as at work, and employers also face a number of obstacles. Important support in the employment process is provided to participants and employers by social workers at the employment provider and the various employment programs that they implement.

• Ključne besede: Social inclusion, social worker’s support, social worker's work process, employment, employers