Prioritizing the key actors of an organization for business excellence using the efficient interpretive ranking process

Kumar, Sumit (author), Gupta, Pardeep (author)

Flexibilities are involved in the process of decision-making. They offer much freedom of choice in terms of the selection of suitable actors who interact with the dynamic environment of the organization. This paper presents a systematic and holistic approach to ranking key actors responsible for the business excellence of an organization. The study highlights the area where the actors of the organization should focus on achieving desired business excellence. It portrays the outcome in the form that top management is the most influential actor since it is responsible for the formulation of the vision/mission of the organization along with the setting of plant quality targets, cost-saving targets, manpower planning, and policy formulation for energy-saving. Top management is followed by cross-function teams (CFTs) and the government of India (GOI) in terms of interaction with the various processes. The novelty of this case study is that it utilizes qualitative and interpretive tools for the analysis, which does not require much statistical knowledge to produce outcomes, and the results are easy to understand. The reported results are in consensus with the results reported by various studies that are conducted using quantitative tools like Analytic Hierarchy Process (AHP), Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), total interpretive structural modelling (TISM), etc. that require statistical excellence for the calculation, interpretation, and dissemination of results to the general public and shopfloor employees.

• Language: English
• Keywords: flexibility, decision making, SAP-LAP, e-IRP, business excellence, top management, government of india, cross-functional teams
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FS - Faculty of Mechanical Engineering
• Publication status: Published
• Publication version: Version of Record
• Year: 2023
• Number of pages: Str. 248-260
• Numbering: Vol. 69, no. 5/6
• PID: 20.500.12556/RUL-146684
• UDC: 658.5
• ISSN on article: 0039-2480
• DOI: 10.5545/sv-jme.2023.543
• COBISS.SI-ID: 154717955
• Publication date in RUL: 06.06.2023

Record is a part of a journal

• Title: Strojniški vestnik
• Shortened title: Stroj. vestn.
• Publisher: Zveza strojnih inženirjev in tehnikov Slovenije [etc.], = Association of Mechanical Engineers and Technicians of Slovenia [etc.
• ISSN: 0039-2480
• COBISS.SI-ID: 762116

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

• Language: Slovenian
• Title: Določanje ključnih akterjev za poslovno odličnost v organizacijah po procesu učinkovitega razlagalnega rangiranja (eIRP)
• Keywords: prilagodljivost, odločanje, SAP-LAP, e-IRP, poslovna odličnost, najvišje vodstvo, indijska vlada, medfunkcijski timi