Prenova kamionskega naročanja v izbranem špediterskem podjetju : diplomsko delo

Ajazaj, Shkumbin (avtor), Leben, Anamarija (mentor)

V diplomskem delu je predstavljena primerjava med obstoječim in prenovljenim procesom kamionskega naročanja v izbranem špediterskem podjetju. Prenova je bila potrebna, ker je obstoječi proces dela preveč analogen, časovno potraten in potrebuje nenehne vnose zaposlenega. Pri primerjanju omenjenih dveh delovnih procesov smo uporabili iGrafix programsko opremo, ki nam omogoča izvedbo diskretne simulacije. Pridobljeni podatki iz simulacije, kot je npr. čas trajanja procesa, so nam omogočili imperično primerjavo obstoječega in prenovljenega procesa (tj. ToBe proces). V primerjavi obstoječega in ToBe procesa je bilo ugotovljeno, da je ToBe proces veliko bolj učinkovit kot obstoječi, saj se čas trajanja procesa občutno skrajša, k čemur je pripomogla uvedba informacijske tehnologije, ki je bila implementirana v proces dela. Obenem se pri ToBe procesu soočamo z boljšo preglednostjo nad podatki. Tekom raziskave smo zaznali tudi povečanje s strani finančnih prihodov pri izbranem podjetju, predvsem zaradi hitrejšega sprejemanja odločitev in preglednosti podatkov. Na razvoj ToBe procesa je imelo velik vpliv tudi obdobje pandemije Covid-19, saj se je špediterski sektor soočal s povečanjem potreb po transportu blaga. Pri tem je bil ključen trenutek reakcija podjetja na razmere na trgu. ToBe proces je omogočil veliko prednost izbranemu podjetju pred ostalimi konkurenti.

• Jezik: Slovenski jezik
• Ključne besede: prenova, poslovni proces, informacijska tehnologija, špedicija, informatizacija, simulacija.
• Vrsta gradiva: Diplomsko delo/naloga
• Tipologija: 2.11 - Diplomsko delo
• Organizacija: FU - Fakulteta za upravo
• Kraj izida: Ljubljana
• Založnik: [S. Ajazaj]
• Leto izida: 2023
• Št. strani: X, 43 str.
• PID: 20.500.12556/RUL-144916
• UDK: 004:656.96(497.4)(043.2)
• COBISS.SI-ID: 147417859
• Datum objave v RUL: 22.03.2023

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: Renovation of truck procurement in the selected forwarding company

Izvleček

This research paper presents a comparison between the existing and refurbished truck ordering process in a selected freight forwarding company. This reengineering was essential due to the fact that the existing work process was too analogue, time consuming and required constant employee inputs. Whilst comparing these two work processes, we used iGrafix software, which allows us to make discreet simulations. The data obtained from the simulation, such as the time duration of the process, allowed us to make an imperial comparison between the existing and refurbished process (i.e. the ToBe process). Whilst comparing the existing and ToBe process, we discovered that the ToBe process is much more efficient than the existing process since the time duration of the process is significantly reduced as a result of the implementation of information technology, which has been implemented into the work process. At the same time, we are facing better scrutiny of the data in the ToBe process. Throughout the survey we also observed an increase in revenue in the selected company, mainly due to faster decision-making and data review. The development of the ToBE process itself was also greatly impacted by the COVID-19 pandemic period, as the freight forwarding sector faced an increase in demand for transport of goods. While doing so, the company's reaction to these market conditions was of crucial importance and the ToBe process gave a greater competition edge to the selected company over other competitors.

• Ključne besede: reengineering, work process, information technology, freight forwarding, digitization, simulation