Understanding meaningful work in the context of technostress, COVID-19, frustration, and corporate social responsibility

Aleksić, Darija (avtor), Černe, Matej (avtor), Batistič, Saša (avtor)

COVID-19 and digitalization represent important sources of many employees’ frustrations. In this article, we address the question of how employees can achieve meaningful work in such a challenging and frustrating context. Specifically, we investigate whether employees’ negative experiences related to technology use—that is, techno-invasion—leads to frustration and in turn reduces employee perceptions of meaningful work. In addition, we examine corporate social responsibility as a potential remedy that could mitigate these negative effects. The results of our four-wave longitudinal study of 198 working professionals collected during the first wave of the COVID-19 pandemic did not find support for a proposed negative direct effect of techno-invasion on meaningful work. However, we did find support that perceived corporate social responsibility moderates the indirect relationship between techno-invasion and meaningful work, mediated by frustration: for low levels of corporate social responsibility, techno-invasion results in higher levels of frustration, in turn reducing meaningful work. High levels of corporate social responsibility buffer this negative indirect effect. Implications for research and practice dealing with digitalization, meaningful work, and corporate social responsibility are discussed.

• Jezik: Angleški jezik
• Ključne besede: job, career, digitalization, burnout, corporate social responsibility, COVID-19, frustration, meaningful work, techno-invasion
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: EF - Ekonomska fakulteta
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2024
• Št. strani: Str. 426–451
• Številčenje: Vol. 77, iss. 3
• PID: 20.500.12556/RUL-144514
• UDK: 331.3
• ISSN pri članku: 0018-7267
• DOI: 10.1177/00187267221139776
• COBISS.SI-ID: 128553475
• Datum objave v RUL: 27.02.2023

Gradivo je del revije

• Naslov: Human relations
• Skrajšan naslov: Hum. relat.
• Založnik: SAGE, The Tavistock Institute
• ISSN: 0018-7267
• COBISS.SI-ID: 25576448

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: delovno mesto, kariera, digitalizacija, izgorelost