Requirement elicitation is one of the hardest and most critical subprocesses of software development. It is a well known fact that the cost of solving mistakes grows exponentially in later subprocesses. This master thesis focuses on improvement of requirements elicitation in a Slovenian company. The requirement elicitation of the company has been thoroughly analysed and diagrammed. After that we evaluated the success of the existing information systems. Based on the findings from the existing subprocesses and the analysis of the surveys we suggested improvements to requirement elicitation. The results of the evaluation and the suggested improvements were presented to company leadership, who confirmed the suitability of the suggested improvements. A proposal for a new and improved subprocess has been issued based on suggested improvements, discussions with both employees and company leadership.
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