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New technology or new monopolies? : Amazon’s elusive retail revolution
ID Rus, Andrej (Author)

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Abstract
Technology companies are often described by their founders and analysts as holding the potential to disrupt the industry and revolutionise the world. In this article, we focus on Amazon Inc. as one of the trillion-dollar technology companies that are credited with having disrupted its industry. The article provides an evaluation framework built around disruptive innovation and radical innovation theories. This framework is used to assess the extent to which Amazon Inc. has revolutionised retail industry. Based on this framework, it is argued that Amazon is not a disruptor because it has not created new markets but entered existing ones. We use this framework to analyse the retail sales process and its components and show that Amazon’s technology has not brought architectural changes to the retail sales process or radically change its component parts. It is concluded that Amazon’s success is not the result of technology and innovation but arises from its monopoly that has been built on the traditional retail model

Language:English
Keywords:new tech, disruptive innovation, radical innovation, Amazon, retail
Work type:Article
Typology:1.01 - Original Scientific Article
Organization:FDV - Faculty of Social Sciences
Publication status:Published
Publication version:Version of Record
Publication date:30.09.2022
Year:2022
Number of pages:Str. 682-706, 785-786
Numbering:Letn. 59, št. 3
PID:20.500.12556/RUL-142957 This link opens in a new window
UDC:[316.334.2: 330.341.1]:[339.371:077]
ISSN on article:0040-3598
DOI:10.51936/tip.59.3.682–706 This link opens in a new window
COBISS.SI-ID:128602115 This link opens in a new window
Publication date in RUL:06.12.2022
Views:500
Downloads:49
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Record is a part of a journal

Title:Teorija in praksa : revija za družbena vprašanja
Shortened title:Teor. praksa
Publisher:Fakulteta za družbene vede
ISSN:0040-3598
COBISS.SI-ID:763652 This link opens in a new window

Secondary language

Language:Slovenian
Title:Nova tehnologija ali novi monopoli?
Abstract:
Ustanovitelji tehnoloških podjetij pogosto trdijo, da imajo njihova podjetja potencial, da temeljito preobrazijo svojo vejo industrije in revolucionirajo svet. V tem članku se osredinim na podjetje Amazon Inc., ki mu stroka pripisuje zasluge za preobrazbo področja drobne prodaje. V članku skušam preverjati to trditev na sistematičen način s pomočjo evalvacijskega okvirja, ki sem ga razvil na podlagi teorij o radikalnih inovacijah in disruptivnih inovacijah. Na podlagi izvedene analize pridem do sklepa, da Amazon ni preobrazil drobnoprodajne industrije, ker ni razvil novih trgov, pač pa je zgolj zajel obstoječe povpraševanje. V nadaljevanju analiziram drobnoprodajni process in njegove komponente ter pokažem, da Amazonova tehnologija ni niti prinesla arhitekturnih sprememb v tem procesu niti ni radikalno spremenila njegovih komponent. Članek sklenem z ugotovitvijo, da Amazonov uspeh ni rezultat tehnoloških inovacij, temveč rezultat monopolnih praks, ki jih je Amazon uspel vzpostaviti s pomočjo naprednih tehnologij

Keywords:nova tehnologija, disruptivne inovacije, radikalne inovacije, Amazon, maloprodaja, prodaja na drobno

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