Delo svetovalcev v psihosocialnih svetovalnicah na pedagoških fakultetah v Sloveniji v času epidemije Covid-19 : magistrsko delo

Plut, Eva (author), Vec, Tomaž (mentor)

V magistrskem delu sem se ukvarjala z delom svetovalcev v psihosocialnih svetovalnicah na pedagoških fakultetah v Sloveniji v času epidemije COVID-19. Namen magistrskega dela je prispevati k poglobljenemu vpogledu v doživljanje dela v omenjenih svetovalnicah v času epidemije COVID-19. Zanimalo me je, ali so se intervjuvanke tudi same soočale s stiskami in kako so poskrbele zase in za svoje duševno zdravje v času veljavnih ukrepov zaradi epidemije COVID-19. Teoretični del sestavlja razjasnitev pojmov pandemija in epidemija ter njune posledice na duševno zdravje, opredelitev pojma svetovanje, psihoterapija in psihosocialno svetovanje ter opis vloge svetovalca, svetovanca in njunega odnosa v svetovanju. Ker poklici pomoči zahtevajo veliko mero empatije, začne posameznik po nekem času čutiti veliko čustveno obremenitev in je zato še toliko bolj pomembno, da najdejo način, ki jim pomaga te obremenitve olajšati. Nekaterim razbremenitev predstavlja športna aktivnost, drugim prebiranje strokovne literature, spet tretjim različne tehnike sproščanja, nekaterim pa največjo razbremenitev omogočajo različne podporne skupine. Zato sem v tretjem poglavju s pomočjo literature raziskala, kdaj pride do obremenitve in izgorelosti pri svetovalcih in kakšno vlogo pri delu svetovalcev odigrata supervizija oziroma intervizija ter kako lahko še drugače poskrbijo zase in za svoje dobro fizično in duševno počutje. V zadnjem poglavju pa sem se osredotočila na svetovanje v času epidemije COVID-19. Empirični del sestavlja kvalitativna raziskava, izvedena s pomočjo delno strukturiranih intervjujev. Vzorec je vključeval 5 svetovalk, ki delujejo v študentskih (psiho)svetovalnicah na Pedagoški fakulteti v Ljubljani, Pedagoški fakulteti v Mariboru ali Pedagoški fakulteti na Primorskem. S pomočjo petih intervjujev sem raziskala, s kakšnimi izzivi pri svojem delu so se svetovalke srečale v času epidemije in kakšne spremembe so zaznale pri procesu svetovalnega dela v času epidemije, katere podporne skupine so jim nudile pomoč in podporo v tem času, čemu so bile na meji preobremenjenosti in kako so v času epidemije poskrbele zase in za svoje duševno zdravje.

• Language: Slovenian
• Keywords: svetovanje, psihosocialna svetovalnica, COVID-19, delo svetovalca, izzivi
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: PEF - Faculty of Education
• Year: 2022
• Number of pages: 46 str.
• PID: 20.500.12556/RUL-142698
• UDC: 159.9(043.2)
• COBISS.SI-ID: 130226691
• Publication date in RUL: 20.11.2022

Secondary language

• Language: English
• Title: Work of Counsellors in Psychosocial Counselling Centres at Faculties of Education in Slovenia during the Covid19 Epidemic

Abstract

The master's thesis handles the work of counsellors in psychosocial counselling offices at Faculties of Education in Slovenia during the COVID-19 epidemic. The purpose of the master's thesis is to contribute to an in-depth insight into experiencing work in the mentioned counselling offices during the COVID-19 epidemic. I wanted to find out whether the interviewees faced distress themselves and how did they take care of themselves and their mental health during the enforced measures due to the COVID-19 epidemic. The theoretical part consists of the clarification of the terms pandemic and epidemic and their consequences for mental health, the determination of the terms counselling, psychotherapy and psychosocial counselling and the description of the role of a counsellor, an advisee and their relationship in counselling. Since the helping professions require a great amount of empathy, an individual can start to feel very emotionally strained after a certain period of time, therefore it is vital to find a way which helps them to ease those strains. Some find relief in sports activities, others in reading professional literature or in various relaxation techniques and there are also some who find greatest relief in various support groups. With the help of literature I thus researched in the third chapter when the strain and burnout arises with counsellors and what role do the supervision and intervision play in the work of counsellors and what are the other means of taking care of themselves and their physical and mental well-being. In the last chapter I focused on counselling during the COVID-19 epidemic. The empirical part consists of a qualitative research executed with partially structured interviews. The sample included 5 counsellor who work in student (psycho)counselling offices at Faculty of Education in Ljubljana, Faculty of Education in Maribor and Faculty of Education in Primorska. With the help of five interviews I researched what challenges the counsellors were facing in their work during the epidemic and what changes they detected in the process of counselling during the epidemic, which support groups offered them help in that time, why they were on the verge of burnout and how they took care of themselves and their mental health during the epidemic.

• Keywords: counselling, psychosocial counselling office, COVID-19, work of a counsellor, challenges