Introduction: We live in a world where we are surrounded by a huge amount of information, the easiest way to transfer it is through communication between us. It is the ability with which we express our attitude towards ourselves and the world we live in, and it is also very important in health care, because successful communication makes it easier to achieve desired goals. This is also the case in the profession of orthotics prosthetics, where participates in his work as an equal member of the medical team, whose task is the manufacture and installation of orthopedic devices. The patient must be able to achieve active participation in work, because in addition to the physical disability, these patients are also affected by the psychological aspect, which is why successful and professional communication is one of prosthetics orthotics main characteristics. Purpose: The purpose of our thesis is to present the importance of communication in health care and to find out what role the prosthetics plays in this and how important communication can be when treating an amputee patient Methods: We used a descriptive work method. We searched for literature in both Slovenian and foreign literature. Results: All articles and reviewed literature confirmed that communication plays an important role in patient care. Even ineffective communication in healthcare between healthcare staff and patients can lead to various negative consequences. Good communication is an important element of care, as it benefits both stakeholders. Effective communication has a positive impact not only on the patient's emotional health, but also on symptom resolution, functional, psychological aspects and pain control. Healthcare workers must be kind, attentive and have a respectful attitude towards patients. It is necessary to include the patient as a unique person in the treatment process, and to provide him with information in an understandable and clear manner. In case of misunderstanding of the instructions, the patient must respond with appropriate feedback so that the treatment process goes smoothly Discussion and conclusion: successful and effective communication between a healthcare professional and a patient has a positive effect on the course and outcome of treatment. It reduces costs and shortens the treatment time, improves the outcome, and patient satisfaction. Although we were faced with a lack of literature related to orthotics and prostetics, we concluded that good communication is the kay to better success with the orthotic and prosthetist as well, since he acts as an equal member of the medical team Good communication takes place when the healthcare professional adapts the way of communication to each individual in the context of ethical principles.
|
