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Analiza ključnih dejavnikov zadovoljstva gostov v izbrani hotelski skupini : magistrsko delo
ID
Zabukovec Baruca, Petra
(
Author
),
ID
Mihalič, Tanja
(
Mentor
)
More about this mentor...
,
ID
Pahor, Marko
(
Comentor
)
URL - Presentation file, Visit
http://www.cek.ef.uni-lj.si/magister/zabukovec356-B.pdf
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Language:
Slovenian
Keywords:
Slovenija
,
turizem
,
hotelirstvo
,
podjetje
,
Bernardin Group
,
uporabniki
,
zadovoljstvo
,
storitve
,
odnosi s strankami
,
analiza
Work type:
Master's thesis/paper
Typology:
2.09 - Master's Thesis
Organization:
EF - School of Economics and Business
Place of publishing:
Ljubljana
Publisher:
[P. Zabukovec Baruca]
Year:
2010
Number of pages:
III, 70 str., 7 str. pril.
PID:
20.500.12556/RUL-14236
UDC:
338.48
COBISS.SI-ID:
19231974
Publication date in RUL:
11.07.2014
Views:
1963
Downloads:
659
Metadata:
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Secondary language
Language:
Unknown
Keywords:
Slovenia
,
tourism
,
hotel industry
,
enterprises
,
users
,
satisfaction
,
services
,
customer relationship
,
analysis
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