The modern digitized world brings innovations to facilitate and simplify life. Modernized public administration is classified as one of those, as it offers its users the provision of e-services of the public authority. Slovenia and Croatia are amongst countries with developed electronic operations of public administration. Both have modernized in this area, but each at its own pace.
In this thesis, we studied the development of e-government based on the development strategies of Slovenia and Croatia with the help of scientific and professional sources. We analyzed the portals of e-government and e-citizens and the development of both portals over three years. With a statistical survey, we studied the information society development for the selected countries over three years, using Eurostat data.
During this research, we found that both countries are developing successfully and are trying to get closer to the user. Although they are establishing innovations and looking for solutions to problems, they still havent managed to convince the entire population to do e-business. We can conclude that establishing a primarily digital electronic business for public administration will require substantial effort and various steps. The thesis offers an overview of different development strategies. It reminds us of the changes that have already taken place in this area and, at the same time, represents motivation and a reminder for further movements. The results show the advantages of e-administration and its challenges and encourage greater use of technology and e-administration services for a better future.
|
