Online social networks are an important part of tourism promotion and have had a significant impact on people's tourism behavior. The Municipality of Kranjska Gora is an important Slovenian tourist destination and has a wide range of offers throughout the year. The purpose of the diploma thesis is to determine and evaluate the impact of social networks on tourist behavior with an emphasis on researching the impact of social networks on visiting the municipality of Kranjska Gora. To achieve the purpose, a survey was conducted. A big majority, more precisely 94% of all respondents, were users of online social networks. 71% of respondents decided to visit a destination due to information published on online social networks (e.g. they saw the post of an acquaintance, destination, influencer, …), which proves that they have a great impact on tourism behavior. Of all respondents who use online social networks, 21% follow the profile of Kranjska Gora. In the past, online social networks have encouraged 42% of respondents to visit the municipality.
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