Employee satisfaction greatly affects the successful operation of the organization, because only satisfied employees can be fully successful and efficient in their work. The Centres for Social Work therefore regularly monitor and measure the satisfaction of their employees through questionnaires and annual interviews. In the theoretical part of the thesis, employee satisfaction and dissatisfaction are more widely presented, as well as measuring satisfaction and connection with motivation. In the empirical part, the results of the research are presented, on the basis of which we made our own proposals for improving employee satisfaction. Before starting to write the thesis, we also set two hypotheses, one of which was confirmed and the other was rejected. The main findings after the analysis of the results are that the employees of the Kamnik Centres for Social Work are mostly satisfied or very satisfied with their work, and no one expressed dissatisfaction. We found that the COVID-19 epidemic, with all its limitations, had the effect of reducing employee satisfaction, but the biggest problem is still staff shortages. In order to increase or maintain the current level of satisfaction, the Centres for Social Work will have to continue with regular monitoring of satisfaction and motivation of its employees, but improvements in the human resource department are also necessary. If there are no significant changes, this is an increase in staff, this could reduce the current level of satisfaction.
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