The impact of trust in government – young voters’ behavioral intention to use I-voting in Slovenia

Kozel, Edvard (author), Dečman, Mitja (author)

In order to create public value and meet the demands of the modern information society, governments and public administrations strongly rely on information technology and e-government, but its acceptance is significantly influenced by the level of citizens’ trust in government. This study explores the issue of citizens’ trust in government in relation to i-voting in Slovenia, a country with existing interest in i-voting but a low level of trust in government, especially among the young population. The authors analyze how such distrust impacts behavior intention towards i-voting, decomposing trust into a political component and an administrative component, and into local and state levels. Based on a modified version of the Unified Theory of Acceptance and Use of Technology, the results of 194 respondents show that young student voters’ trust in politicians and electoral committees does not affect their intention to use i-voting. However, they trust the local level of government more than the state level, and electoral committees more than politicians.

• Language: English
• Keywords: E-government, I-voting, trust, technology acceptance, UTAUT, Slovenia
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FU - Faculty of Administration
• Publication status: Published
• Publication version: Version of Record
• Publication date: 14.06.2022
• Year: 2022
• Number of pages: Str. 61-87
• Numbering: Vol. 15, iss. 1
• PID: 20.500.12556/RUL-137703
• UDC: 35: 342.843:004-053.81(497.4)
• ISSN on article: 1337-9038
• DOI: 10.2478/nispa-2022-0004
• COBISS.SI-ID: 112861187
• Publication date in RUL: 28.06.2022

Record is a part of a journal

• Title: The NISPAcee journal of public administration and policy
• Shortened title: NISPAcee j. public adm. policy
• Publisher: Sciendo, NISPAcee, GIPA
• ISSN: 1337-9038
• COBISS.SI-ID: 3492526

Licences

• License: CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
• Link: http://creativecommons.org/licenses/by-nc-nd/4.0/
• Description: The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
• Licensing start date: 14.06.2022

Secondary language

• Language: Slovenian
• Keywords: e-upravljanje, internetno glasovanje, zaupanje, sprejem tehnologije, enotna teorija sprejemanja in uporabe tehnologije, Slovenija