A review of Digital Era Governance research in the first two decades : a bibliometric study

Ravšelj, Dejan (author), Umek, Lan (author), Todorovski, Ljupčo (author), Aristovnik, Aleksander (author)

The emergence of digital technologies has profoundly affected and transformed almost every aspect of societal relations. These impacts have also reached public administration, including its governance. Digital technologies’ rise has paved the way for the surfacing of a new public governance model called the Digital Era Governance (DEG) model (often referred to as e-government, digital government, e-governance, or digital governance) in which digital technologies play a central role. Therefore, the main aim of this paper is to provide a comprehensive and in-depth examination of DEG research over the past two decades. Bibliometric analysis is based on the Scopus database that contains 9175 documents published between 2001 and 2020. In this context, several established and innovative bibliometric approaches are applied. The results reveal the growth of DEG research over the last two decades, especially in recent years, as accelerated by several of the most relevant documents published in reputable journals such as Government Information Quarterly. Most DEG research has been conducted in Anglo-Saxon countries, as confirmed while examining the most relevant authors’ affiliations and collaborations. The results also indicate that DEG has advanced from conventional public services to citizen-oriented e-services by including citizens’ participation and, most recently, even to smart services by facilitating emerging and disruptive technologies. The findings add to the stock of scientific knowledge and support the evidence-based policymaking needed to successfully pursue a sustainable future.

• Language: English
• Keywords: bibliometric analysis, citation analysis, Digital Era Governance, digital government, dynamic evolution, e-governance, e-government, mapping, public administration
• Work type: Article
• Typology: 1.02 - Review Article
• Organization: FU - Faculty of Administration; FMF - Faculty of Mathematics and Physics
• Publication status: Published
• Publication version: Version of Record
• Year: 2022
• Number of pages: 27 str.
• Numbering: Vol. 14, iss. 5, art. 126
• PID: 20.500.12556/RUL-136804
• UDC: 35:004-028.274
• ISSN on article: 1999-5903
• DOI: 10.3390/fi14050126
• COBISS.SI-ID: 105923843
• Publication date in RUL: 22.05.2022

Record is a part of a journal

• Title: Future internet
• Shortened title: Future internet
• Publisher: MDPI
• ISSN: 1999-5903
• COBISS.SI-ID: 1024493633

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
• Licensing start date: 01.05.2022

Secondary language

• Language: Slovenian
• Keywords: bibliometrična analiza, analiza citatov, upravljanje digitalne dobe, digitalno upravljanje, dinamična evolucija, e-upravljanje, e-vlada, preslikava, javna uprava