Organizational support of working from home : aftermath of COVID-19 from the perspective of workers and leaders

Kohont, Andrej (author), Ignjatović, Miroljub (author)

(1) The objective of this study is to analyze working from home (WFH) arrangements implemented during the COVID-19 pandemic. We are focusing on: 1. The main challenges and differences in WFH arrangements, compared to regular work before the pandemic. 2. The scope of WFH workload and its potential negative effects on workers’ well-being and reconciliation of work and family. 3. Organizational support to workers WFH, including communication with co-workers, IT specialists, and leaders, and required competence to perform WFH. 4. Organization support of work process, including data access, provision of IT, and work supervision. (2) The research is based on structured interviews with 102 employees and leaders of WFH in the second wave of COVID-19 in Slovenia. (3) Results strongly confirm previous research and emphasize that the pandemic has suddenly completely changed the WFH by placing a much greater accent on work–family reconciliation, communication among co-workers and leaders, work organization, workload, and organizational support. (4) Identified WFH practices developed during the pandemic will help individuals and businesses to optimize WFH and hybrid work, which is on the rise.

• Language: English
• Keywords: working from home, workers, leaders, organizational support
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FDV - Faculty of Social Sciences
• Publication status: Published
• Publication version: Version of Record
• Publication date: 23.04.2022
• Year: 2022
• Number of pages: Str. 1-16
• Numbering: Vol. 14, iss. 9
• PID: 20.500.12556/RUL-136342
• UDC: 331.103.11:616-036.22:578.834(497.4)
• ISSN on article: 2071-1050
• DOI: 10.3390/su14095107
• COBISS.SI-ID: 105868291
• Publication date in RUL: 25.04.2022

Record is a part of a journal

• Title: Sustainability
• Shortened title: Sustainability
• Publisher: MDPI
• ISSN: 2071-1050
• COBISS.SI-ID: 5324897

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
• Licensing start date: 25.04.2022