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Management pritožb v Termah Šmarješke Toplice : diplomsko delo
ID Kozan, Romana (Author), ID Ograjenšek, Irena (Mentor) More about this mentor... This link opens in a new window

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/u_diplome/kozan3835.pdf This link opens in a new window

Language:Slovenian
Keywords:Slovenija, zdravilišča, podjetje, Šmarješke toplice, odnosi s strankami, zadovoljstvo, reklamacije, management, raziskave, analiza
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EF - School of Economics and Business
Place of publishing:Ljubljana
Publisher:[R. Kozan]
Year:2009
Number of pages:II, 37 str., 7 str. pril.
PID:20.500.12556/RUL-13538 This link opens in a new window
UDC:339.138
COBISS.SI-ID:18658790 This link opens in a new window
Publication date in RUL:11.07.2014
Views:1157
Downloads:276
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Secondary language

Language:Unknown
Keywords:Slovenia, health resorts, enterprises, Šmarješke toplice, customer relationship, satisfaction, claims, management, research, analysis

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