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Uvedba informacijske rešitve za upravljanje odnosov s strankami na primeru podjetja Citroën Slovenija, d.o.o. : diplomsko delo
ID Muršič, Jana (Author), ID Kovačič, Andrej (Mentor) More about this mentor... This link opens in a new window

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/u_diplome/mursic3785.pdf This link opens in a new window

Language:Slovenian
Keywords:odnosi s strankami, zadovoljstvo, reklamacije, informacijski sistemi, strategija, management, case study, avtomobili, podjetje, Citroen
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EF - School of Economics and Business
Place of publishing:Ljubljana
Publisher:[J. Muršič]
Year:2009
Number of pages:II, 47 str., 13 str. pril.
PID:20.500.12556/RUL-13420 This link opens in a new window
UDC:659.2
COBISS.SI-ID:18531814 This link opens in a new window
Publication date in RUL:11.07.2014
Views:1311
Downloads:238
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Language:Unknown
Keywords:customer relationship, satisfaction, claims, information systems, strategy, management, case study, cars, enterprises, Citroen

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