Analiza sprememb poslovnih procesov zaradi koronavirusa SARS-CoV-2 : primer klicnega centra izbranega podjetja

Drnovšek, Barbara (author), Grah, Barbara (mentor)

• Language: Slovenian
• Keywords: delo, delo na daljavo, organizacija, poslovni proces, efektivnost, infrastruktura, informacijska tehnologija, primeri, analiza
• Work type: Final paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [B. Drnovšek]
• Year: 2021
• Number of pages: III, 27, 6 str.
• PID: 20.500.12556/RUL-129440
• UDC: 658
• COBISS.SI-ID: 69873923
• Publication date in RUL: 02.09.2021

DRNOVŠEK, Barbara, 2021, Analiza sprememb poslovnih procesov zaradi koronavirusa SARS-CoV-2 : primer klicnega centra izbranega podjetja [online]. Bachelor’s thesis. Ljubljana : B. Drnovšek. [Accessed 7 April 2025]. Retrieved from: http://www.cek.ef.uni-lj.si/vps_diplome/drnovsek1862.pdf

Secondary language

• Language: English
• Title: Analysis of business process changes due to coronavirus SARS-CoV-2: the case of the call center of the selected company
• Keywords: work, telework, organization, business process, efficiency, infrastructure, information technology, cases, analysis