The orchestration of corporate performance management and business process management and its effect on perceived organizational performance

Jaklič, Jurij (avtor), Bosilj-Vukšić, Vesna (avtor), Mendling, Jan (avtor), Indihar Štemberger, Mojca (avtor)

Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their actual empirical connection with performance remains poorly understood. In this article, we address this gap and develop a theoretical model that explicates the causal paths from CPM via BPM toward organizational performance in terms of a set of hypotheses. Based on a survey, we find that the effect of CPM on organizational performance is largely mediated by CPM-BPM orchestration and process performance. With this study, we respond to recent calls for novel studies in this area and highlight the impact of well-orchestrated CPM and BPM initiatives on organizational performance.

• Jezik: Angleški jezik
• Ključne besede: management, business process, business efficiency, corporate performance management, business process management, orchestration, process performance, organizational performance
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: EF - Ekonomska fakulteta
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2021
• Št. strani: 20 str.
• Številčenje: Vol. 11, iss. 3
• PID: 20.500.12556/RUL-129215
• UDK: 005.4
• ISSN pri članku: 2158-2440
• DOI: 10.1177/21582440211040126
• COBISS.SI-ID: 74087427
• Datum objave v RUL: 30.08.2021

Gradivo je del revije

• Naslov: SAGE open
• Založnik: SAGE
• ISSN: 2158-2440
• COBISS.SI-ID: 2586967

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: management, poslovni proces, uspešnost poslovanja

Projekti

• Financer: HRZZ - Croatian Science Foundation
• Številka projekta: IP-2014-09-3729
• Naslov: Process and Business Intelligence for Business Performance

• Financer: ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
• Številka projekta: P2-0037
• Naslov: Tehnologije interneta prihodnosti: koncepti, arhitekture, storitve in družbeno-ekonomski vidiki