The world has witnessed a high level of mobile device penetration in people’s lives. This has not only created an opportunity for marketers to communicate with their customers but has also enabled companies to advertise their products and services in personalized way. Due to this, mobile advertising has got the attention of both marketers and researchers. However, marketers have been struggling to fully exploit the benefits of this medium, even though consumers spend a considerable amount of their time on mobile devices. Recently, researchers have conducted various studies into ways to assess and predict consumer attitudes towards mobile advertising, but there is still ambiguity in this area. This is particularly the case in Pakistan, where very little research has been conducted in the area of mobile advertising. The current thesis is targeted towards assessing consumer intentions to accept and use mobile advertising. This under-researched topic is still in its infancy and there are lots of opportunities to not only come up with new theories but also extend the existing ones. The current thesis attempts to extend the existing unified theory of acceptance and use of technology (UTAUT). To do this, a mixed methodological approach was adopted where both quantitative and qualitative analysis techniques were applied to the data in order to uncover crucial factors that can affect consumer intentions to accept and use mobile advertising. The goal of the current thesis is to bridge the knowledge gap by assessing consumer intentions and actual behaviour towards mobile advertising. The results highlight some of the crucial factors (such as effort expectancy, performance expectancy, perceived enjoyment, perceived irritation, and personalization) that can affect consumer intentions to accept and use mobile advertising. In addition to this, the results also highlight the relationship between consumer intentions to accept and use mobile advertising.
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