Zlostavljanje na radu u upravi putem informaciono-komunikacionih tehnologija : završni rad

Vuksanov, Jovana (author), Krivokapić, Đorđe (mentor)

Informaciono-komunikacione tehnologije koriste se u brojnim oblastima i sferama rada i života. Uprava je područje u kome su ove tehnologije u velikoj upotrebi, što doprinosi poboljšanju njenog rada, efikasnosti i boljoj komunikativnosti. Ne retko njihova upotreba ima i negativne posledice. Ovaj rad će se baviti istraživanjem korišćenja informaciono-komunikacionih tehnologija za zlostavljanje na radu. Pored uvodnog i zaključnog dela rad će obuhvatiti još 4 poglavlja: 1) primena IKT u upravi; 2) zlostavljanje na radu (pravni, etički i psihološki aspekti) 3) korišćenje IKT za zlostavljanje u okviru uprave i 4) istrazivanje stavova o mogućnostima korišćenja IKT na pojedine oblike zlostavljanja. Rad ima za cilj da identifikuje oblike I načine zlostavljanja na radu u upravi upotrebom IKT I da kroz sprovedeno istrazivanje ukaze na stavove I reakcije zaposlenih u upravi o zlostavljanju na radu upotrebom IKT, kao I da iznese procenu rizika od ovog oblika zlostavljanja.

• Language: Serbian (cyrillic)
• Keywords: Informaciono-komunikacione tehnologije, uprava, zlostavljanje, društvene mreze, zapošljavanje, ljudski resursi.
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: FU - Faculty of Administration
• Place of publishing: Beograd
• Publisher: [J. Vuksanov]
• Year: 2020
• Number of pages: 70 str.
• PID: 20.500.12556/RUL-124705
• UDC: 331.1
• COBISS.SI-ID: 54134019
• Publication date in RUL: 10.02.2021

Secondary language

• Language: English
• Title: Mobing in administration withuse of information-communication technologies

Abstract

Information and communications technologies are used in many areas and spheres of everyday life and work. Administration is the field in which these technologies are in great use, and that leads to the improvement of the quality of the administrations bussines, efficacy and its better communication. Not rarely the usage of these technologies have negative consequences. This work will research and investigate the usage of information and communications technologies as a tool for labor abuse. Along with the introduction and conclusion this work will consist of four chapters: 1) The use of ICT in administrations; 2) Labor abuse (legal, ethical and psychological aspects); 3) Usage of ICT as a tool for labor abuse inside an administration and 4) Investigation of the stances for the possibilities of the usage of ICT on specific forms of abuse. This work has the goal to identify the forms and ways of labor abuse made from the usage of ICT and with its conducted investigation to indicate the stances and reactions of the emploees of the administration about the usage of ICT for the purpose of labor abuse , as well as to point out the possible risks from the usage of this form of abuse.

• Keywords: Information and communications technologies, administration, abuse, social media, employment, human resources