Vpliv dela v igralništvu na družinsko in socialno življenje zaposlenih : diplomsko delo

Pregelj, Urška (author), Mesec, Bojana (mentor)

Osrednja tema diplomskega dela je raziskovanje vpliva dela v igralništvu na družinsko in socialno življenje zaposlenih. Odločila sem se za kvalitativno raziskavo, ker sem želela pridobiti izkustvene besedne opise in ne številčnih podatkov. V teoretskem uvodu sem opredelila pojem igralništva in na kratko opisala njegov razvoj ter zgodovino. Nadaljevala sem z opredelitvijo izmenskega in nočnega dela ter stresa na delovnem mestu. Preučila sem tudi znane tuje raziskave s področja dela v igralništvu in družinskega življenja ter Greenhausov model konfliktov med zahtevami dela in družinskim življenjem. Nazadnje sem v teoretskem uvodu opisala zasvojenosti z igrami na srečo, pri čemer sem se opirala na že izvedene tuje raziskave. V empiričnem delu sem predstavila rezultate raziskave, v kateri je sodelovalo 64 igralniških delavcev. V raziskavo so bili vključeni igralniški delavci tako moškega kot ženskega spola, bili so različnih starosti, zaposleni na različnih delovnih mestih ter z različnim delovnim stažem. Pogoj je bil le ta, da so v igralništvu zaposleni vsaj eno leto. Ugotovila sem, da so zaposleni v igralništvu v veliki meri s svojim delom zadovoljni. Kljub temu jih veliko svoje delo dojema kot naporno oziroma stresno. Izkazalo se je, da so najpogostejši razlogi za to značilnosti in zahteve dela, večizmenski in nočni urniki, delo z denarjem in pogosta nestrinjajnja in nesporazumi znotraj kolektiva ter med zaposlenimi in njihovimi nadrejenimi. Ena izmed ugotovitev je, da stres na delovnem mestu vpliva na kakovost družinskih odnosov, saj se prenaša iz službe v domače okolje. Poleg stresa ima na kakovost odnosov v družini velik vpliv tudi večizmenski delovni urnik, ki vodi v pomanjkanje skupnega prostega časa. Zaposleni v igralništvu imajo veliko časa zase, primanjkuje pa jim prosti čas, ki bi ga lahko preživeli s prijatelji in družino. Raziskava je pokazala, da imajo igralniški delavci različne poglede na igralništvo. Nekateri nanj gledajo kot na zabavo, drugi kot odvisnost. Kljub temu pa si med seboj niso enotni, ali delo v igraništvu vpliva tudi na odvisnost od iger na srečo ali ne. Na podlagi pridobljenih rezultatov sem ugotovitve poskušala povezati s teoretičnimi spoznanji in že izvedenimi tujimi raziskavami. Iz rezultatov in sklepov sem za konec oblikovala nekaj predlogov, ki bi lahko pripomogli k boljšemu zadovoljstvu in usklajevanju poklicnega življenja z družinskim.

• Language: Slovenian
• Keywords: zaposleni v igralništvu, igre na srečo, stres, nočno delo, izmensko delo, usklajevanje poklicnega in družinskega življenja
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FSD - Faculty of Social Work
• Year: 2020
• PID: 20.500.12556/RUL-118089
• COBISS.SI-ID: 28987907
• Publication date in RUL: 19.08.2020

Secondary language

• Language: English
• Title: Impact of Casino Employees’ Work on their Family and Social Life

Abstract

In this paper I am investigating the impact of working in the gambling industry on individual’s family and social life. I chose a qualitative research approach since my purpose was to understand the views and opinions in depth and to discover new thoughts, and not to obtain predictive, statistical results. In the first part of the thesis there is an introduction to gambling industry, its history and development. In the theoretical introduction I also defined night-work, shiftwork and workplace stress. To fully understand the problem of the paper, a review of past studies and the usage of Greenhaus model of work – family conflict was needed. Furthermore, the thesis also focuses on gambling addictions. The qualitative study involves interviews with 64 casino employees, who have at least 1 year of work experience in the gambling industry. Interviews were done with male and female workers of all ages, with different job titles and job statuses. Research has shown that casino employees are satisfied with their jobs, yet most of them still find their work stressful and demanding. According to the results of the research, workplace stress influences family relationships, since it gets transferred from individual’s work life to family life. Besides the workplace stress, working rotating shifts can also influence the quality of family life. Casino employees have a lot of free time on their own, but what they lack is free time spent with their families and friends. With the research I identified the reasons for this, which are the following: the nature of work, night-work and shift-work, responsibility of handling big amounts of money and frequent disagreements and conflicts with coworkers and superiors. Findings of the study show that employees have different views on the gambling industry. Some see gambling as a form of entertainment, others as a problem and a potential addiction. Additionally, respondents have different views on whether working in a gambling environment induces the development of a gambling addiction. Finally, with the help of both the qualitative and quantitative findings, I prepared some suggestions on how to improve both the satisfaction of casino employees and their work-life balance.

• Keywords: Casino Employees, Stress, Night Work, Shift Work, Balancing Work and Family Life