Employee collaboration is an important element in achieving successful goals within the team and organisation. Teamwork increases satisfaction and collaboration among team members and has a positive impact on efficiency. However, because we are different people, there are also disagreements and sometimes conflicts between team members. There are different conflict resolution strategies.
The bachelor degree deals with cooperation and conflict resolution in selected teams in the organisation. The survey method was used as the main research method. The research aims to determine how cooperation, communication, decision-making and conflict resolution within teams in the selected organisation take place.
The results of the research show that employees are not satisfied with their relationships and conflict resolution. As shown in the research, there are already problems in the communication between team members. Regarding the weaknesses and strengths of teamwork, members responded fairly unanimously with agreement. The members of the team feel safe, trusted and valued. The results also show that conflicts are common, which can cause a lot of problems to the team and the consequences are visible in the end result. Research participants are of the opinion that when a conflict arises, it is resolved by compromise and conflict solutions are proposed.
It is suggested to implement some trainings from the field of communication and conflict resolution. It would also be useful to introduce team buildings where members get to know each other and connect with each other.
|
