As part of the master’s thesis, we designed and performed user experience and usability testing
in interactive content for encouragement of speech and language abilities in children. Today,
interactive content is an active medium and represents a learning solution where the user
interacts directly with the content. With user experience and usability testing, we find out
whether users are enjoying our solution and whether it is effective and optimal to use.
Testing planning was done as part of the evaluation phase of the user centered design process
that was used to develop the interactive content. Initially, we analyzed and compared and then
selected appropriate methods for evaluating user experience and usability evaluation, where
end users are not present and usability testing methods where the system is tested with the help
of end users. When the testing was planned, we focused on the testing team and adapted the
testing with appropriate terminology, time, location of testing, etc.
Testing was carried out according to a pre-prepared scenario, where the introductory
conversation was followed by playing games in the context of interactive content, an interview
and the opinion of a test subject. The test results were analyzed and presented graphically and
in tables. User experience testing showed that testers enjoyed our solution, the interface was
easy to use. Research analysis also showed that adherence to user-centered design when
creating interactive content reduced the number of patches after testing. The test results have
also helped to improve the interactive content—so the solution will be as friendly and useful to
end users as possible after the final implementation.
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