Zadovoljstvo in zvestoba porabnikov na področju storitev mobilnih telekuminikacij [i. e. telekomunikacij] : zaključna strokovna naloga visoke poslovne šole

Dragovan, Nastja (author), Pfajfar, Gregor (mentor)

• Language: Slovenian
• Keywords: telekomunikacije, mobilna telefonija, potrošnik, zadovoljstvo, lojalnost, programi, trg, ponudba, raziskave, analiza
• Work type: Final paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [N. Dragovan]
• Year: 2019
• Number of pages: II, 25,12 str.
• PID: 20.500.12556/RUL-114615
• UDC: 366
• COBISS.SI-ID: 25286374
• Publication date in RUL: 07.03.2020

Secondary language

• Language: English
• Title: Customers' satisfaction and loyalty in mobile telecommunications industry
• Keywords: telecommunications, mobile telephony, consumer, satisfaction, loyalty, programmes, market, supply, research, analysis