Doživljanje nasilja na delovnem mestu pri ginekologih

Močnik, Renata (author), Masten, Robert (mentor), Globevnik Velikonja, Vislava (co-mentor)

V zdravstvenem sektorju obstaja visoko tveganje za pojav različnih vrst nasilja na delovnem mestu, vendar je v Sloveniji ta problem šele v začetku raziskovanja. V naši raziskavi smo se osredotočili na doživljanje različnih vrst nasilja pri slovenskih ginekologih, povzročitelji nasilja so bili različni. Na spletu smo aplicirali preveden in prirejen vprašalnik SOVES-G-R (Hahn idr., 2010) in dobili 56 odgovorov. Ugotovili smo, da so slovenski ginekologi v veliki meri izpostavljeni nasilju na delovnem mestu. Največ ginekologov je poročalo o izpostavljenosti verbalnemu nasilju, sledili so mobing in grožnje. Povzročitelji nasilja so bili največkrat pacienti in spremljevalci (obiskovalci) pacientov, vendar so bili do ginekologov velikokrat nasilni tudi sodelavci in nadrejeni. Večina se jih počuti zmerno gotove pri uporabi verbalnih intervencij in negotove (predvsem ženske) pri uporabi fizičnih intervencij za spoprijemanje z nasiljem na delovnem mestu. Ugotovili smo, da se večina ginekologov ni nikoli izobraževala ali usposabljala za delo s potencialno nasilnimi osebami. Glede na to, da je nasilje na delovnem mestu za večino ginekologov močno obremenjujoč dogodek, bi bilo v prihodnje treba v sistem izobraževanja dodati edukacijo s tega področja. Problematična je tudi ugotovitev, da večina ginekologov ne poda uradne prijave nasilnega dogodka na delovnem mestu, poleg tega pa ginekologi o nasilju redko poročajo nadrejenim, kar pomeni, da nihče nima točne predstave o razširjenosti nasilja. V vseh ustanovah bi bilo treba zagotoviti sistematičen način beleženja nasilnih dogodkov, s čimer bi naredili velik korak naprej k zmanjševanju tega problema.

• Language: Slovenian
• Keywords: nasilje na delovnem mestu, pacienti, ginekologi, posledice, spoprijemanje
• Work type: Master's thesis/paper
• Organization: FF - Faculty of Arts
• Year: 2019
• PID: 20.500.12556/RUL-113121
• Publication date in RUL: 05.12.2019

Secondary language

• Language: English
• Title: Experiences of workplace violence among gynaecologists

Abstract

Healthcare workers are at high risk of experiencing various types of workplace violence and this problem has only now started to get attention in Slovenia. In this study we focused to examine experiences of various types of workplace violence among Slovenian gynaecologist regarding different perpetrators of violence. The questionnaire used was translated and adapted after SOVES-G-R and applied online. 56 participants responded. Results showed that majority of Slovenian gynaecologists are exposed to workplace violence. The most reported violence was verbal violence, however mobbing and threats were also frequent. Perpetrators of violence were most often patients and visitors, although co-workers and superiors also often showed violent behaviour. Most gynaecologists feel mostly confident when managing verbal violence and not confident (especially women) when managing physical violence. Most gynaecologists did not take training in aggression management. The emotional impact of workplace violence had a major influence for most participants which is why changes in educational system should be considered. Furthermore, most gynaecologists don’t report workplace violence. Violence is also rarely discussed with superiors which shows that the extend of workplace violence remains hidden for most. To reduce workplace violence, a systematic workplace violence reporting should be provided in all healthcare institutions.

• Keywords: workplace violence, patients, gynaecologists, consequence, coping behaviour