Only 6% of adverse reactions are reported compared to all possible adverse reactions. This can have an effect on the safety of the medicine after the medicine has already received marketing authorization. Although reporting is mandatory for health-care workers in Slovenia, it is difficult to report all adverse reactions. The purpose of the project, which is carried out by Javna agencija za zdravila in medicinske pripomočke, is to encourage reporting by health-care workers by making the reporting process easier.
The purpose of this masters’ thesis was to evaluate the current state of the Slovenian pharmacovigilance system for reporting adverse reactions of a medicinal product for human use and the possibilities of upgrading the system.
We emphasized the challenges which the stakeholders face regularly and the possibilities of future improvement, evaluating the possibility for upgrades. We analyzed the number of reports of adverse reactions gathered in the project of informational support for pharmacovigilance for the use of medicinal products for human use in the pharmacy and primary healthcare. With the focus panel method, we analyzed the discussion qualitatively by NVivo 11 Pro. On the focus panel we had five key stakeholders: representatives of the generic industry, the regulator, pharmacy and hospital environment and the innovative industry forum.
The results from the project’s quantitative data research showed that introducing a reporting form into the informational system, which is used by health-care workers in routine work, increased the reporting of adverse reactions. Based on the shorter time needed for reporting and active involvement in the project, motivation and pharmacovigilance awareness were increased. Results from the focus panel offered seven determinants of underreporting, which are the foundations for upgrade: knowledge of health-care workers, awareness of health-care workers, lack of motivation of health-care workers, traceability of medicine, time, staff and issues with informational systems. Factors that have a higher priority for solving are: knowledge of health-care workers, awareness of health-care workers and lack of motivation of health-care workers. They are intertwined and by upgrading any one of them, we upgrade the other two at the same time.
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