Interno orodje za nadzor poslovnih procesov projekta za souporabo vozil

STRGAR, ŽIGA (author), Bajec, Marko (mentor), Grošelj, Matej (comentor)

Poslovno domeno pričujočega diplomskega dela predstavlja sistem souporabe 100 % električnih vozil, ki predstavlja 24/7 samopostrežno možnost najema vozil preko aplikacije na pametnem telefonu. Pri spremljanju razvoja sistema sem identificiral naslednji problem: z večanjem števila uporabnikov, vključenih vozil in prevzemno-vračilnih lokacij ter funkcionalnosti se veča tudi njegova kompleksnost, pri čemer morajo upravljalci storitve na različnih ravneh z namenom učinkovitega upravljanja ohraniti nadzor in vpogled v ključne parametre delovanja sistema. Cilj diplomskega dela je predstavitev rešitve, nadzorne plošče, ki podjetju in upravljalcem omogoča natančen vpogled v delovanje sistema ter na pregleden in enostaven način prikazuje ključne parametre sistema glede na raven in potrebe upravljalca, s čimer je omogočena tudi hitrejša odzivnost in zaznavanje morebitnih odstopanj. Pri doseganju cilja sem uporabil sodobne tehnologije za razvoj spletnih aplikacij ter uveljavljene komunikacijske protokole. Rešitev sem tudi analiziral in predstavil možnosti za prihodnje nadgradnje na tehničnem nivoju in na nivoju poslovne domene.

• Language: Slovenian
• Keywords: nadzorna plošča, poslovni procesi, pregled, aplikacija v realnem času, suporaba vozil
• Work type: Bachelor thesis/paper
• Organization: FRI - Faculty of Computer and Information Science
• Year: 2019
• PID: 20.500.12556/RUL-108790
• Publication date in RUL: 25.07.2019

Secondary language

• Language: English
• Title: A tool for controlling business processes within the car sharing project

Abstract

The business domain of this final paper presents a sharing system of 100% electric vehicles, which offers a 24/7 self-service vehicle rental through a smart phone application. In monitoring the system development, I identified the following problems: by increasing the number of users, included vehicles, pick-up and drop-off locations, and its functionality, the system’s complexity also increases, which means the service managers have to maintain the control and insight into key parameters of the system operation in order to manage it effectively. The goal of this final paper is to present a solution—a control panel that provides the company and system managers with an accurate insight into the system operation, and a transparent and simple display of the system’s key parameters according to the user’s level and requirements, which also enables a faster responsiveness and detects potential deviations. In achieving the goal, I used modern web application development technologies and established communication protocols. I analysed the solution and presented options for future upgrades on the technical and business domain level.

• Keywords: control panel, business processes, insight, real-time application, vehicle sharing