In this work we will describe the specific features of the quality management in the organizations of the public sector. In the last few decades there has been a tendency of getting the public sector closer to the private one in numerous aspects, such as: finances, orientation towards the quality of the services and the satisfaction of the users needs and the improvement of performances, which also caused the appearance numerous characteristics in the domain of the system of quality management. However, the public sector, with its specific features, is limited when the equalizing with the private sector is concerned. That is why the improvement of the quality of the services that are provided by the public management represents a special challenge that needs to be approached with full attention. This challenge is even greater if we bear in mind that the orientation towards the quality and the user requires changes in the organizational culture and the way of thinking of public officers. The work will present the considered organizations from the sector of public management who paid more of less attention to the arrangement of their system of the quality management.
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