Razvoj dobavitelja v avtomobilski industriji

Sovdat, Luka (author), Berlec, Tomaž (mentor), Kramar, Davorin (comentor)

Naloga obravnava proces kvalifikacije in razvoja novega dobavitelja v avtomobilski industriji ter proces obvladovanja reklamacij v zgodnjih fazah sodelovanja z novimi dobavitelji. Proces kvalifikacije in obvladovanja reklamacij je v nalogi prikazan na praktičnem primeru z vidika podjetja, ki se uvršča med prvovrstne dobavitelje avtomobilske opreme (angl. Tier one supplier). Poleg tega so v nalogi predstavljena tudi nekatera ključna orodja kakovosti, ki se uporabljajo v službah razvoja kakovosti dobaviteljev. Kot rezultat naloge je predstavljen poenostavljen blokovni diagram aktivnosti s pripadajočimi funkcijami in potrebnimi dokumenti za posamezno aktivnost.

• Language: Slovenian
• Keywords: avtomobilska industrija, razvoj dobavitelja, kakovost, obvladovanje reklamacij, orodja kakovosti
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FS - Faculty of Mechanical Engineering
• Year: 2018
• PID: 20.500.12556/RUL-104871
• Publication date in RUL: 14.10.2018

Secondary language

• Language: English
• Title: Supplier development in the automotive industry

Abstract

The paper deals with the process of qualification and the development of a new supplier in the automotive industry and the process of complaint management in the early stages of cooperation with new suppliers. Complaint management and qualification process are presented in the paper on a practical example from a company perspective that is based as a tier one supplier in the industry. In addition, some key quality methods that are used in the process of supplier development are also presented. As a result of a paper, a simplified block diagram of activites with associated functions and necessary documents for an individual activity is presented.

• Keywords: automotive industry, supplier development, quality, claim management, quality methods