ANALIZA ZADOVOLJSTVA ZAPOSLENIH V IZBRANI ORGANIZACIJI

Škulj, Tadej (author), Umek, Lan (mentor)

V sodobnem času so podjetja v marsikateri panogi preveč osredotočena na maksimiranje dobičkov in doseganje čim boljših rezultatov na trgu, obenem pa pogosto pozabijo na tiste, ki so podjetju dobiček prinesli. Prepogosto poslušamo zgodbe o izkoriščanih delavcih, ki za minimalno plačilo delajo tudi izven okvira svojih pogodbenih obveznosti v strahu, da bodo delo izgubili, če ne bodo igrali po notah nadrejenih. Velikokrat nastaja prepričanje, da so zaposleni tisti, ki potrebujejo delo, ne pa podjetja zaposlenih. Pogosto se zato pri zaposlenih pojavita stres in izgorelost, kar posledično negativno vpliva na rezultate podjetja. Podjetja se morajo zavedati, da morajo največ vlagati v človeški kapital, če želijo dosegati dolgoročno rast. V isti panogi je lahko več različnih podjetij, pa so nekatera veliko uspešnejša ter prepoznavna ravno zaradi motiviranega in zadovoljnega kadra, ki prinaša pozitivne rezultate. Podjetja morajo zaposlenim dati občutek, da igrajo pomembno vlogo v procesu dela in da so oni tisti, ki so zaslužni za uspehe podjetja. V kolektivu, v katerem vladajo dobri medsebojni odnosi in lahko zaposleni svobodno izražajo svoje mnenje brez strahu pred morebitnimi posledicami, so rezultati dela boljši, proizvodi in storitve so bolj kakovostni, občutno se zmanjša število bolniških odsotnosti ali odpovedi delovnega razmerja, podjetjem pa se zmanjšajo tudi nepotrebni stroški, ki so povezani z ponovnim uvajanjem kadrov. Raziskava zadovoljstva zaposlenih v izbrani organizaciji je pokazala zadovoljive rezultate, saj ti kažejo, da so zaposleni pri svojem delu precej zadovoljni. Zaposlenim je najbolj všeč, da so pri svojem delu samostojni in da nadrejeni nad njimi ne izvajajo pretiranega nadzora. Obenem jim je zelo všeč tudi delovni čas, ki je fleksibilen ter jim omogoča, da se zjutraj izognejo stresu na cesti in lahko tudi malo zamudijo brez hujših posledic. Med nižje ocenjenimi dejavniki sta zadovoljstvo s plačo in zadovoljstvo z možnostjo izobraževanj, za katera sem podal tudi predloge za izboljšanje situacije.

• Language: Slovenian
• Keywords: motivacija, motiviranje, zadovoljstvo zaposlenih, dejavniki zadovoljstva
• Work type: Bachelor thesis/paper
• Organization: FU - Faculty of Administration
• Year: 2018
• PID: 20.500.12556/RUL-103865
• Publication date in RUL: 27.09.2018

Secondary language

• Language: English
• Title: JOB SATISFACTION ANALYSIS IN SELECTED ORGANISATION

Abstract

In modern times, companies in many industries are too focused on maximizing profits and achieving best possible results on the market, but at the same time they often forget about those who have brought profits to the company. We are too often listening to tales of exploited workers who, for a minimal payment, also work outside the scope of their contractual obligations in fear that they will lose their job if they do not always work in a way that their supervisors told them to. There is a belief that employees need work, and not vice versa. Therefore it's pretty common that stress and burnout appears among employees, which results in a negative impact on the company's results. Companies should be aware that they need to invest most in human capital if they want to achieve long term growth. We can have several different companies in the same industry, but some are much more successful and recognizable precisely because of motivated and satisfied staff, which brings positive results to the company. Companies need to give employees the feeling that they play and important role in the work process and that they are the ones who are responsible for the success of the company. In a collective where good relations are in place and where employees can freely express their opinions without fear of possible consequences, the results of the work are better, the products and services are of better quality, the number of sick leave or job termination is significantly reduced, and the companies can also avoid unnecessary costs associated with reintroduction of work personnel. The satisfaction survey in the selected organization has shown some pretty good results, as they show that the employees are quite satisfied with their work. The factor, that employees like the most, is autonomy in their work. This means, that their supervisors do not exercise excessive control over them. At the same time, they also enjoy their working time, as it is flexible and allows them to avoid stress in the road in the morning and they might even miss a bit without serious consequences. Among the lower assessed factors are satisfaction with salary and satisfaction with possibility of additional education of employees, for which I also made suggestions for improving the situation.

• Keywords: motivation, motivating, employee satisfaction, factors of satisfaction