Introduction: Effective communication raises the quality of healthcare treatments that aim to satisfy users of services and employees. In the scope of competences acquired during the course of studies, we also include appropriate communication, which should become the basic value of the personnel at the workplace. Students of the Faculty of Health Sciences present a future fresh wave of much needed medical personnel. The use of such acquired competences influences and improves the quality of the healthcare process. Conscious thinking and education about communication skills contribute to raising standards and improving cooperation and staffing in health multidisciplinary teams. Purpose: The purpose of the final thesis is to investigate, how good are students of the Faculty of health sciences in the basics of communication, to contribute to the development and upgrading of students communication skills and to improve our own knowledge of communication skills in the health field. We are interested in students awareness of the importance of good communication in the workplace and, if it is necessary, to upgrade their current knowledge of cfacultyommunication. Methods of work: We used quantitative method of reserch and a descriptive method of work, with a survey of domestic and foreign used sources. The poll was a closed type. Participants had already provided with the answers, which they correctly marked, and excluded other options with the tag. It involved 382 people, of which 185 persons fulfilled it correctly and appropriate for further analysis. In a more precise selection of the study of the basics of communication, we captured: the ability to provide information, listening and provideing answers. Results: An analysis of the results has shown good results. We reversed first three hypotheses and confirmed the fourth. We can conclude, that the knowledge of students in the field of communication skills verges on excellent, considering obtained and converted results, with the help of numerical scale. Discussion and conclusion: Although the majority of respondents results were excellent, they still feel that there is a lack of knowledge in the field of communication. Therefore they want to take appropriate action and upgrade it. Their path to progress could be facilitated with the help of Faculty of health sciences, which, in the opinion of the respondents, could devote a little more attention to this kind of education. Students believe that it would be best, if learning communication skills is carried out through an organized course, or as part of a regular curriculum.
|