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1. Perceived justice and service recovery satisfaction in a post-transition economy Petar Gidaković, Barbara Čater, 2021, original scientific article Keywords: complaints, satisfaction, service recovery, justice theory, positive WOM, repurchase intentions |
2. The Relationship between perceived stress and subjective cognitive decline during the COVID-19 epidemic Anja Podlesek, Luka Komidar, Voyko Kavcic, 2021, original scientific article Keywords: pandemics, epidemics, coronavirus, stress, emotions, cognition, anxietey, health, SARS-CoV-2, cognitive complaints, physical health, cognitively normal adults |