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The Management of complaints in Slovene public administration : Janez Stare, Barbara Gruden and Polonca Kovač
Stare, Janez (Author), Gruden, Barbara (Author), Kovač, Polonca (Author)

URLURL - Presentation file, Visit http://www.dlib.si/details/URN:NBN:SI:doc-ZJBWJ9DD This link opens in a new window
Language:English
Keywords:public administration, administrative procedure, administrative management, complaint, Slovenia, customers
Work type:Not categorized (r6)
Tipology:1.01 - Original Scientific Article
Organization:FU - Faculty of Administration
Year:2008
Publisher:Moderna organizacija
Number of pages:str. 22-30
Numbering:Letn. 41, št. 1
UDC:35(479.4)
ISSN on article:1318-5454
COBISS.SI-ID:2867886 Link is opened in a new window
Views:861
Downloads:250
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Record is a part of a journal

Title:Organizacija
Shortened title:Organizacija
Publisher:Moderna organizacija
COBISS.SI-ID:610909 This link opens in a new window

Secondary language

Language:Slovenian
Title:Janez Stare, Barbara Gruden and Polonca Kovač
Keywords:javna uprava, upravni postopek, upravno poslovanje, pritožba, Slovenija, stranke

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