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1. Evaluation of e-government service quality Nađa Kečo, 2014, master's thesis Keywords: BIH, javni sektor, lokalna samouprava, elektronsko poslovanje, storitve, kvaliteta, meritve, ocene, Bosnia and Herzegovina, public sector, local government, electronic commerce, services, quality, measurements, evaluation |
2. Vrednotenje elektronske uprave skozi analizo interorganizacijskih omrežij v javni upravi Mimoza Bogdanoska-Jovanovska, 2012, doctoral dissertation Keywords: e-government, back office, evaluation, benchmarking, social network analysis, disertation |
3. Family-centered design Jure Trilar, Tjaša Sobočan, Emilija Stojmenova Duh, 2021, original scientific article Keywords: family-centered design, user evaluation, e-services, digital technology, government digital services, user interface, web accessibility, user performance, unmoderated remote testing |