20.500.12556/RUL-187139 Osebno načrtovanje in izvajanje storitev v dolgotrajni oskrbi Person-centred planning and service delivery in long-term care Diplomsko delo predstavi osebno načrtovanje in izvajanje storitev v sistemu dolgotrajne oskrbe. V teoretičnem uvodu opišem dolgotrajno oskrbo, njeno sistemsko ureditev v Sloveniji ter postopek uveljavljanja pravic. Poleg tega opišem metodo osebnega načrtovanja in izvajanja storitev, njen razvoj, značilnosti ter proces načrtovanja. V empiričnem delu z metodo spraševanja raziščem, kako strokovni delavci izdelujejo osebne načrte, kako je pri tem vključen uporabnik, kako sodelujejo z ostalimi strokovnimi delavci pri izvajanju načrta ter kako poteka načrtovanje pri osebah, ki imajo omejeno sposobnost za besedno izražanje. V kvalitativno raziskavo je bilo vključenih 9 strokovnih delavcev, ki načrtujejo osebne načrte v dolgotrajni oskrbi. Rezultati so pokazali, da strokovni delavci prepoznavajo pomen uporabe osebnega načrta pri vključevanju uporabnika v načrtovanje oskrbe na podlagi njegovih potreb, vendar se njihovi pristopi izdelave razlikujejo. Osebni načrt je glede na ugotovitve raziskave pogosto razumljen kot pogodbeni dokument oziroma kot priloga k le-temu. V njem so navedeni osnovni podatki o uporabniku in izvajalca ter členi zakonodaje. V nadaljevanju je vključena predstavitev osebe, analiza situacije, želje, potrebe in cilji ter seznam storitev. Pri samem izvajanju storitev je bil poudarjen pomen sodelovanja, pri čemer koordinator poleg ostalih nalog skrbi za izmenjavo informacij med uporabnikom, sorodniki in strokovnimi delavci. Zaradi različnih potreb in zmožnosti uporabnika strokovni delavci prilagajajo način komunikacije, da bi zagotovili njihovo vključenost v procesu načrtovanja. Pri načrtovanju z osebami, pri katerih so komunikacijske zmožnosti omejene, dodatno uporabljajo različne načine sporazumevanja ter v proces vključujejo bližnje osebe. Načrtovanje na zalogo, ki ga predstavim v teoretičnem delu, predstavlja pomembno priložnost za vključevanje želja uporabnikov, zlasti v primerih, ko uporabniki zaradi zdravstvenega stanja sami ne zmorejo več izražati volje in sprejemati odločitev. This thesis examines person-centred planning and service delivery within the long-term care system. In the theoretical introduction, we describe long-term care, its institutional framework in Slovenia, and the process for exercising one’s rights. In addition, we describe the method of person-centred service planning and delivery, its development, characteristics and the planning process. In the empirical part, using a question-based approach, we investigate how qualified professionals draw up person-centred plans, how the service user is involved in this process, how they collaborate with other qualified professionals to implement the plan, and how the planning process works for individuals with limited verbal communication skills. The qualitative study included nine qualified professionals who draw up person-centred care plans for long-term care. The results showed that qualified professionals recognise the importance of using a person-centred plan when involving the user in care planning based on their needs, but their approaches to drawing up such plans vary. According to the findings of the study, a person-centred plan is often understood as a contractual document or as an annex to such a document. It contains basic information about the user and the service provider, as well as the relevant legal provisions. Later in the thesis, a profile of an individual, an analysis of the situation, their wishes, needs and goals, and a list of services are included. In the actual service delivery, the importance of cooperation was highlighted, with the coordinator, in addition to other tasks, ensuring the exchange of information between the service user, their relatives and the qualified professionals. Given the varying needs and abilities of users, qualified professionals adapt their communication methods to ensure that users are involved in the planning process. When planning with people who have limited communication skills, they make use of various means of communication and involve loved ones in the process. Advance care planning, as outlined in the theoretical part, presents a significant opportunity to incorporate users’ wishes, particularly in cases where users are no longer able to express their wishes or make decisions for themselves due to their medical condition. dolgotrajna oskrba osebno načrtovanje koordinator sodelovanje vključenost uporabnika long-term care person-centred planning coordinator cooperation user involvement true false false Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-09-09 09:00:33 2026-09-09 09:00:36 2026-09-10 04:31:01 0000-00-00 00:00:00 2026 0 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 1970-01-01 58542 20711.pdf 20711.pdf 1 03E1330A926246625818C7CD0E7117D4 eca88ada52a2ab7fb2200c6ac9edac6d1c3a60fa8776a22ec75368ffd6ea839a 23b8e8c6-ac1c-11f1-8bc5-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=246585 Fakulteta za socialno delo 0 0 0