20.500.12556/RUL-180163 Sporazumevanje med zdravstvenim osebjem ter tujejezičnimi starši novorojenčkov v Enoti intenzivne nege in terapije prezgodaj rojenih novorojencev Porodnišnice Ljubljana Communication Between Healthcare Professionals and Foreign Language Speaking Parents of Newborns at the Neonatal Intensive Care Unit of the Maternity Hospital in Ljubljana Prispevek govori o jezikovnih nesporazumih med tujejezičnimi starši prezgodaj rojenih ali bolnih novorojencev ter zdravstvenim osebjem na Enoti intenzivne nege in terapije novorojencev v ljubljanski porodnišnici ter uporabi različnih komunikacijskih strategij za njihovo reševanje. Raziskovalna metoda enoletne raziskave je bila avtoetnografija, to je kvalitativna metoda dela, kjer raziskovalec uporabi lastno izkušnjo za opis in interpretacijo kulturnih izkušenj ter praks. Poseben pomen prispevka je v tem, da je okolje intenzivnih enot težko dostopno raziskovalcem, avtorica, ki je sama zaposlena v porodnišnici, pa lahko vsakodnevno opazovanje in svoja občutja poveže s teorijo. Raziskave kažejo, da se bo število migracij iz leta v leto povečevalo, kar pomeni še več stikov s tujejezičnimi pacienti in ob odsotnosti sistemske pomoči neenakih obravnav. V članku je predstavljenih nekaj reprezentativnih primerov jezikovnih nesporazumov na intenzivni enoti, opisov, kako jih zdravstveno osebje poskuša reševati in kako lahko pomanjkanje informacij vpliva na svojce. The article addresses language-based misunderstandings between foreign language-speaking parents of preterm or ill newborns and medical staff at the Neonatal Intensive Care Unit of the maternity hospital in Ljubljana, as well as the use of various communication strategies to resolve them. The research method for this one-year study was autoethnography, a qualitative approach in which the researcher draws on personal experience to describe and inter-pret cultural experiences and practices. The significance of the article lies in the fact that intensive care environments are typically difficult for researchers to access; the author, who is employed at the maternity hospital, is able to combine daily observations and personal reflections with relevant theory. Research indicates that migration numbers are expected to increase year by year, leading to more frequent interactions with foreign language-speaking patients and, in the absence of systemic support, potentially inequal healthcare experiences. The article presents several representative cases of language-based misunderstandings in the intensive care unit, describing how medical staff attempt to resolve them and how any resul-ting lack of information can affect the relatives. tujejezični pacienti jezikovni nesporazumi enota intenzivne nege in terapije novorojencev avtoetnografija nedonošenčki antropologija medicinska antropologija novorojenčki starši tujci zdravnik in bolnik medicinska sestra in bolnik ustno sporazumevanje Ljubljana (Slovenija) Porodnišnica Ljubljana foreign language-speaking patients language-based misunderstandings neonatal intensive care unit autoethnography premature babies anthropology medical anthropology newborns parents strangers doctor-patient relationship nurse-patient relationship oral communication Ljubljana (Slovenia) Ljubljana Maternity Hospital true false true Slovenski jezik Angleški jezik Ljubljana (Slovenija); Članek v reviji 2026-03-04 11:36:56 2026-03-04 11:37:06 2026-09-09 09:17:19 0000-00-00 00:00:00 2026 0 0 13 str. št. 1 Letn. 4 feb. 2026 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 2026-02-01 39:61:81-055.52(497.4Ljubljana) 2820-6088 10.4312/svetovi.4.1.45-57 270410499 Marolt.pdf Marolt.pdf 1 B0D0A9C00F0FE8644880F33C13945350 1312c5d782bd607711f6178bbc89e0c3cb00daa6e8d1efaf885971bd49adeeb2 da903000-17b5-11f1-a1ba-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=229314 https://journals.uni-lj.si/svetovi-worlds/article/view/23209/21090 1 bbe68981-17b5-11f1-a1ba-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=229313 Filozofska fakulteta Svetovi 0 0 0