20.500.12556/RUL-177839 Navigating the aftermath evaluating COVID-19’s lasting effects – multiple case studies from Slovenian public administration Purpose – The paper adopts a holistic approach to studying the scale and scope of organisational change resulting from the COVID-19 crisis within the Slovenian public administration. It aims to go beyond the relatively narrow research focus of existing literature, which is confined to short-term responses to the crisis affecting specific organisational aspects of public administration. Design/methodology/approach – Theoretically underpinned by Nograšek and Vintar’s (2014) upgrade of Leavitt’s diamond model, the paper employs a multi-case study design to explore the long-term implications of COVID-19-induced changes within the Slovenian public administration. Findings – The findings reveal an uneven impact of the COVID-19 crisis across Slovenian state administration organisations in terms of the scale and scope of changes, noting that the two key long-term changes – telework and new digital communication channels – have not become equivalent alternatives to traditional work and communication methods. Moreover, the paper identifies changes within the element “people” as the primary disruptors of organisational equilibrium, triggering a ripple effect of changes within other organisational elements. Originality/value – The paper debunks the myth about the “radical” impact of COVID-19 by concluding that long-term changes have not altered the essence of (Slovenian) public organisations, characterised as traditional public administration. Theoretically, it demonstrates the need for a new adaptation of Leavitt’s diamond model to explain organisational changes in turbulent/crisis times. COVID-19 organisational change digital transformation public administration Leavitt’s diamond model Slovenia koronavirus organizacijske spremembe digitalna transformacija javna uprava Leavittov diamantni model Slovenija true false true Angleški jezik Slovenski jezik Članek v reviji 2026-01-09 10:24:52 2026-01-09 10:24:58 2026-01-10 04:27:53 0000-00-00 00:00:00 2026 0 0 Str. 25-44 no. 1 Vol. 39 2026 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 35:004:005(494.4) 1758-6666 10.1108/IJPSM-05-2024-0136 223985155 ijpsm-05-2024-0136en.pdf ijpsm-05-2024-0136en.pdf 1 6249D4E69D4366BC80CB6155BF903F2D faeec8bdb0bdbb182cd5871bc9d907e1176a063622e25e2ac42138fadac6a7ff d1a35cdf-ed6c-11f0-bf92-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=225235 https://www.emerald.com/ijpsm/article/39/1/25/1250442/Navigating-the-aftermath-evaluating-COVID-19-s 0 508c7d54-ed3d-11f0-bf92-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=225194 Fakulteta za upravo 0 0 0