20.500.12556/RUL-173967 Complementing the state NGOs and the challenge of providing inclusive public services in Slovenia The article examines the role of non‐governmental organisations (NGOs) in addressing regional inequalities for ensuring access to public services in Slovenia. Drawing on recent mixed methods research and theoretical frameworks, we analysed the capacity and impact of Slovenian NGOs in improving access to public services. The data show regional differences in the availability of these services. Areas poorly covered by public social services are identified, and the possibilities of NGOs increasing users’ overall access to public services are explored. Results of the study show that NGOs have an important role in advocating for marginalised populations, promoting inclusion, and assuring that services are distributed equitably. We propose practical strategies to more effectively address the deficiencies regarding services. Key recommendations include improving NGOs’ infrastructure, professionalisation, and collaboration with different professional groups to ensure that isolated and vulnerable populations have access to programmes. The results also stress the need for policy support to strengthen NGOs (often users’ closest allies), and to promote their role in complementing public sector initiatives. By leveraging the strengths of NGOs in community involvement and flexible service delivery, Slovenia can move towards more inclusive and accessible public services. The presented system‐level analysis, combined with community insights reported by NGOs, contributes to the ongoing discourse on social inclusion and provides valuable insights and actionable strategies for policymakers and other stakeholders to make social welfare more accessible for all. accessibility inclusion non‐governmental organisations professionalisation social welfare nevladne organizacije javne storitve dostopnost storitev socialno varstvo true false true Angleški jezik Slovenski jezik Članek v reviji 2025-09-25 12:27:49 2025-09-25 12:27:57 2026-06-17 13:34:54 0000-00-00 00:00:00 2025 0 0 18 str. article [no.] ǂ10399 Vol. 13 2025 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 364:061.2 2183-2803 10.17645/si.10399 250215427 Complementing_the_State.pdf Complementing_the_State.pdf 1 39DCF2945E87AA40E787BA84388BBB57 66d04f5410aab3e74a5df712556fc94c4ff1fcb8b1b25fb43af50eda106c07d1 a8df6661-99fa-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=218689 https://www.cogitatiopress.com/socialinclusion/article/view/10399/4676 1 392b32d8-c6d3-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=222340 Fakulteta za družbene vede Fakulteta za socialno delo 0 0 0