20.500.12556/RUL-172835 Izgorelost zaposlenih na izbranih centrih za socialno delo diplomsko delo Burnout among employees at the selected social work centers Diplomsko delo obravnava izgorelost zaposlenih na izbranih centrih za socialno delo. Izgorelost je stanje kronične, fizične in duševne izčrpanosti, ki nastane kot izid dolgotrajnega neobvladljivega stresa, zlasti v delovnem okolju. Izgorelost se razvija postopoma in vključuje simptome, kot na primer izčrpanost, cinizem in padec osebne in delovne učinkovitosti. Namen diplomskega dela je bil ugotoviti stopnjo tveganja izgorelosti in razlike med anketiranci na treh enotah Centrov za socialno delo (CSD), in sicer CSD Ljubljana, CSD Osrednja Slovenija – vzhod in CSD Osrednja Slovenija – zahod. V diplomskem delu so uporabljene kvantitativna in deskriptivna metoda, komparativna metoda in metodi kompilacija ter statistična analiza. Zbiranje podatkov raziskave je potekalo od 5. 5. 2025 do 25. 5. 2025, s pomočjo anketnega vprašalnika, ki je bil oblikovan s spletnim orodjem 1KA.si. Rezultati raziskave diplomskega dela kažejo, da je med anketiranimi zaposlenimi na centrih za socialno delo najpogosteje izražen simptom izčrpanosti, sledijo pa mu kognitivna in čustvena oškodovanost ter miselna odtujenost. Raziskava je pokazala, da največ simptomov izgorelosti kažejo anketiranci na CSD Osrednja Slovenija – zahod, s povprečno vrednostjo izgorelosti 3,46. Izgorelost je bila izrazitejša pri anketirancih, ki imajo pri delu stik s strankami (r=0,303; p=0,002). Rezultati raziskave prispevajo k boljšemu razumevanju izgorelosti med zaposlenimi v socialnem varstvu in omogočajo oblikovanje ciljno usmerjenih preventivnih ukrepov. Praktična vrednost se kaže v možnosti prilagajanja kadrovske podpore, uvedbi programov za obvladovanje stresa ter oblikovanju politik za boljše ravnovesje med delom in zasebnim življenjem, kar lahko pozitivno vpliva na učinkovitost in dobrobit zaposlenih na centrih za socialno delo in javni upravi. The thesis addresses burnout among employees at the social work centres. Burnout is a state of chronic physical and mental exhaustion arising as a result of prolonged, unmanageable stress, particularly in a workplace. Burnout develops gradually and is characterised by symptoms such as exhaustion, cynicism, and a decline in personal and professional effectiveness. The purpose of the thesis was to determine the level of burnout risk and the differences among respondents at three units of Social Work Centres (SWC), namely SWC Ljubljana, SWC Central Slovenia – East, and SWC Central Slovenia – West. The research paper employs a descriptive method, a comparative method, a compilation method, and statistical analysis. Data collection for the research was carried out from May 5, 2025, to May 25, 2025, using a survey questionnaire designed with the online tool 1KA.si. The results of the research show that the most frequently expressed symptom of burnout among surveyed employees at social work centres is exhaustion, followed by cognitive and emotional impairment and mental detachment. The study revealed that the highest number of burnout symptoms was reported by respondents at SWC Central Slovenia – West, with an average burnout score of 3.46. Burnout was more pronounced among respondents who had had direct contact with clients in their work (r=0.303; p=0.002). The findings contribute to a better understanding of burnout among employees in social welfare and support the development of targeted preventive measures. The practical value lies in the possibility of adapting human resources support, introducing stress management programs, and shaping policies for a better work–life balance, which can positively impact the efficiency and well-being of employees in social work centres and public administration. izgorelost vzroki simptomi posledice centri za socialno delo burnout causes symptoms consequences social work centres true false false [S. Francelj] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2025-09-11 12:40:00 2025-09-11 12:40:09 2025-10-25 03:58:05 0000-00-00 00:00:00 2025 0 Ljubljana 0 Ljubljana IX, 61 str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 331.442:364-3:061.1(497.4)(043.2) 18766 250202627 Francelj_Sara_-_IZGORELOST_ZAPOSLENIH_NA_IZBRANIH_CENTRIH_ZA_SOCIALNO_DELO.pdf Francelj_Sara_-_IZGORELOST_ZAPOSLENIH_NA_IZBRANIH_CENTRIH_ZA_SOCIALNO_DELO.pdf 1 BCE89C87E6981957DEC872B0E017AE9C 8a4e71e311f6cc3fc9b24687a268b40bc2f5e40a35320784092bc5a78e2a073c 87019601-8efb-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=216936 Fakulteta za upravo 0 0 0