20.500.12556/RUL-172051 Izkušnje socialnih delavk in delavcev z delom v interventni službi na centrih za socialno delo pri zaščiti žrtev nasilja v družini diplomsko delo Experiences of Social Workers in the Intervention Service at Social Work Centers in Protecting Victims of Domestic Violence V diplomski nalogi sem raziskovala delo interventne službe na centrih za socialno delo. Osredotočila sem se na izzive, s katerimi se socialne delavke in delavci srečujejo pri zaščiti žrtev nasilja v družini. Izvedla sem kvalitativno raziskavo, s katero sem pridobila izkušnje sedmih socialnih delavk in delavcev iz različnih centrov za socialno delo. Rezultati so pokazali, da je delo v interventni službi stresno, spremljata pa ga fizična in psihična izčrpanost. Socialni delavci in delavke se soočajo s kompleksnimi primeri ter sistemskimi ovirami, kot so neenaka plačila, omejen dostop do informacij, pomanjkanje jasnih zakonodajnih smernic. Socialni delavci in delavke izpostavljajo pomen sodelovanja s policijo, kriznimi centri in drugimi institucijami. Poudarjajo pa tudi pomen podpore vodij in sodelovanja v timu. Poudarjajo, da da bi potrebovali večjo zaščito na terenu in potrebo po dodatnem kadru. Kljub izzivom, ki jih prinaša delo v interventni službi, pa ostajajo predani svojemu delu, saj razumejo njegov pomen za zaščito žrtev nasilja. In my thesis, I explored the work of the crisis intervention service at social work centers, focusing on the challenges faced by social workers in protecting victims of domestic violence. I conducted a qualitative study, gathering experiences from seven social workers from different social work centers. The results showed that work in the crisis intervention service is stressful and accompanied by physical and psychological exhaustion. Social workers encounter complex cases and systemic obstacles, such as unequal pay, limited access to information, and a lack of clear legal guidelines. They emphasize the importance of collaboration with the police, crisis centers, and other institutions, as well as the significance of leadership support and teamwork. Social workers also stress the need for greater protection in the field and additional staffing. Despite the challenges posed by work in the crisis intervention service, social workers remain dedicated to their profession, recognizing its vital role in protecting victims of violence. interventna služba nasilje v družini sodelovanje z institucijami sistemske ovire skrb zase crisis intervention service domestic violence interinstitutional cooperation systemic obstacles exhaustion self-care true false false [R. Dušič] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2025-09-05 09:01:03 2025-09-05 09:01:04 2026-02-03 10:41:28 0000-00-00 00:00:00 2025 0 Ljubljana 0 Ljubljana [78] str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 364.63 52295 267098115 17946.pdf 17946.pdf 1 44F831F3D5F97A14CDF0781A78A77B3F f08725aaf43d1166a7fccd362e598942eca485575a32e15b04a19143dadf52ea f43ce57e-8a25-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=215775 Fakulteta za socialno delo 0 0 0