20.500.12556/RUL-171486 Zadovoljstvo zaposlenih na Dnevnih centrih za otroke in mladostnike v Sloveniji diplomsko delo Employee Satisfaction at Daycare Centers for Children and Youth in Slovenia Zaposlene na Dnevnih centrih za otroke in mladostnike se srečujejo s številnimi izzivi, zato je za njihovo delo zelo pomembno zadovoljstvo. Zanimalo me je, kako lahko te obremenjene in morebiti nezadovoljne zaposlene dodatno podpremo, da bodo tudi same lažje pomagale drugim. V teoretičnem delu definiram zadovoljstvo, raziskujem dejavnike vpliva na (ne)zadovoljstvo in posledice (ne)zadovoljstva ter načine preprečevanja nezadovoljstva. Raziskujem povezavo nezadovoljstva zaposlenih s poklicnim, zasebnim in družinskim življenjem ter načine usklajevanja poklicnega, zasebnega in družinskega življenja. Predstavim tudi Dnevne centre za otroke in mladostnike ter mrežo Preventivnih programov za mlade Slovenije. Na koncu predstavim še pomen socialnega dela, Kodeksa etike socialnih delavk in socialnih delavcev Slovenije ter temeljnih človekovih pravic za pomoč morebitno nezadovoljnim zaposlenim. Omenim tudi Pravico do odklopa in Pravilnik o zahtevah za zagotavljanje varnosti in zdravja delavcev na delovnih mestih, ki je lahko v pomoč pri urejanju delovnih razmer morebitno nezadovoljnih zaposlenih na Dnevnih centrih za otroke in mladostnike. V nadaljevanju predstavim izvedene intervjuje s tremi strokovnimi delavkami in šestimi socialnimi delavkami, ki so zaposlene na Dnevnih centrih za otroke in mladostnike po celotni Sloveniji. V intervjujih me je zanimalo trenutno stanje zadovoljstva in indikatorji morebitnega nezadovoljstva zaposlenih, obremenjujoče ali stresne izkušnje zaposlenih, vloga zaposlenih in vloga organizacije pri skrbi za uravnavanje zadovoljstva zaposlenih, izkušnje z usklajevanjem poklicnega, zasebnega in družinskega življenja zaposlenih ter znanja, ukrepi in pravice, ki pomagajo pri preprečevanju nezadovoljstva ali posledične izgorelosti zaposlenih. Rezultati raziskave so pokazali, da so zaposlene nasploh zadovoljne, vendar bi njihovo delovno okolje potrebovalo nekaj izboljšav. Razkrije se nedvomna povezava med poklicnim, zasebnim in družinskim življenjem, usklajevanje teh je v veliki meri odvisno od fleksibilnosti delovne organizacije s potrebami zaposlene in pomoči partnerja pri gospodinjskih in skrbstvenih opravilih zaposlene. Kot zanimivost odkrijem obojestranski vpliv (ne)zadovoljstva zaposlenih in uporabnikov. Employees at Daycare Centers for Children and Youth are coming across numerous challenges, therefore satisfaction is very important for their work. For the satisfaction of employees, even more factors, bringing numerous consequences, are responsible. I wondered how we could support these burdened and possibly dissatisfied employees additionally, so that they could help others more easily. In the theoretical part, I define satisfaction, look into the influential factors of (dis)satisfaction, consequences of (dis)satisfaction, and prevention methods for dissatisfaction. I research the connection of employee dissatisfaction with professional, private and family life and ways of harmonisation of professional, private and family life. I also introduce Daycare Centers for Children and Youth and the network of Preventive Programs for Young People of Slovenia. Finally, I introduce the meaning of social work, Code of Ethics of Social Workers of Slovenia and basic human rights for helping possibly dissatisfied employees. I also mention the Right to Disconnect and Regulations on Requirements for Ensuring the Safety and Health of Workers at Workplaces that can be of help at arranging the working conditions of possibly dissatisfied employees of Daycare Centers for Children and Youth. In the continuation of my research, I introduce interviews with three professional workers and six social workers employed in Daycare Centers for Children and Youth from all over Slovenia. In the interviews, I was interested in the current condition of satisfaction and indicators of possible dissatisfaction of employees, burdening or stressful experiences of employees, role of employees and role of organization in caring for balancing satisfaction of employees, experiences with harmonisation of professional, private and family life of employees and knowledge, measures and rights that help avoid dissatisfaction or consequent burnout among employees. The results of the survey showed that employees are generally satisfied, however their working environment could use some improvement. Furthermore, the results also revealed an clear connection between professional, private and family life, the coordination of which largely depends on the flexibility of the work organization with the needs of the employee and the help of the employee's partner with household and care tasks. As an interesting fact, I discover the mutual influence of (dis)satisfaction of employees and service users. zadovoljstvo preprečevanje nezadovoljstva usklajevanje poklicnega zasebnega in družinskega življenja zaposleni Dnevni center za otroke in mladostnike satisfaction prevention of dissatisfaction harmonisation of professional private and family life employees Daycare center for children and youth true false false [B. Terbuc] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2025-08-27 09:00:18 2025-08-27 09:00:21 2026-02-16 15:02:23 0000-00-00 00:00:00 2025 0 Ljubljana 0 Ljubljana 142 str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.32:331.101.32 51731 268618499 17862.pdf 17862.pdf 1 97B66FE150DB7E0D6C3BEBE43301E7B0 18bf4a773dc08f63e1f5f8cbae60ebd7d66fec52cccdc6ff904dcf31f140a935 5efdf09f-8313-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=214817 Fakulteta za socialno delo 0 0 0