20.500.12556/RUL-171485 Pomen organizacijske skrbi zase za preprečevanje izgorelosti in izčrpanosti zaposlenih na Centru za socialno delo Gorenjska diplomsko delo The Importance of Organizational Self-Care for Preventing Burnout and Exhaustion Among Employees at the Social Work Center Gorenjska Socialno delo je izjemno zahtevno, saj temelji na empatiji in pomoči ljudem v stiski. Kljub temu socialni delavci pogosto pozabijo nase, čeprav skrb zase spodbujajo pri svojih uporabnikih. Ta paradoks kaže na potrebo, da postane skrb zase del vsakdana tudi za strokovne delavce. Skrb zase postaja vedno pomembnejša tako na ravni posameznika kot organizacije. Ključno je zavedanje, da imajo organizacije pomembno vlogo pri prepoznavanju potreb in počutja svojih zaposlenih, pri zagotavljanju podpore ter ustvarjanju pogojev, kjer skrb zase ni privilegij, temveč del vsakdanje prakse. V svoji raziskavi se osredotočam na oblike skrbi zase, ki jih izvaja Center za socialno delo Gorenjska, ter na vlogo organizacije pri preprečevanju izgorelosti in izčrpanosti zaposlenih. Najprej predstavim pojem skrbi zase, tako v splošnem smislu kot z vidika socialnega dela, in ovire, s katerimi se strokovni delavci srečujejo pri njenem uresničevanju. Za boljše razumevanje opredelim sočutno izčrpanost, izgorelost in sekundarno travmo ter dejavnike, ki prispevajo k njihovemu nastanku. Poudarim pomen tako individualne kot organizacijske skrbi zase, zlasti supervizije in intervizije ter tudi drugih oblik organizacijske oblike skrbi zase. Rezultati raziskave kažejo, da so med pogostejšimi individualnimi oblikami skrbi zase fizična aktivnost, spanje, druženje in meditacija, medtem ko supervizija in intervizija izstopata kot ključni organizacijski obliki podpore. Druge organizacijske oblike skrbi zase, ki zagotovijo ustrezno delovno okolje, so prilagoditev nalog, izobraževanje, primeren delovni prostor in podporno vodstvo. Kombinacija neustrezne individualne skrbi in različnih organizacijskih dejavnikov povečuje tveganje za razvoj sočutne izčrpanosti in izgorelosti. Raziskava je kvalitativna, saj je metoda zbiranja podatkov spraševanje, merski instrument pa smernice za intervju. Social work is extremely demanding, as it is based on empathy and helping people in need. Despite this, social workers often forget about themselves, even though they encourage self-care in their clients. This paradox points to the need for self-care to become a part of everyday life for professional workers as well. Self-care is becoming increasingly important, both at the individual and organizational levels. It is crucial to be aware that organizations play an important role in identifying the needs and well-being of their employees, in providing support, and in creating conditions where self-care is not a privilege, but a part of everyday practice. In my research, I focus on the forms of self-care implemented by the Gorenjska Social Work Center and on the role of the organization in preventing employee burnout and exhaustion. First, I introduce the concept of self-care, both in a general sense and from the perspective of social work, and the obstacles that professional workers encounter in implementing it. For a better understanding, I define compassion fatigue, burnout, and secondary trauma, as well as the factors that contribute to their occurrence. I emphasize the importance of both individual and organizational self-care, especially supervision and intervision, as well as other forms of organizational self-care. The results of the study show that among the more common individual forms of self-care are physical activity, sleep, socializing and meditation, while supervision and intervision stand out as key organizational forms of support. Other organizational forms of self-care that ensure an appropriate working environment include task adjustments, training, a suitable workspace, and supportive leadership. The combination of inadequate individual care and various organizational factors increases the risk of developing compassion fatigue and burnout. The research is qualitative, as the data collection method is interviewing, and the measuring instrument consists of interview guidelines. skrb zase v socialnem delu organizacijske oblike skrbi zase individualne oblike skrbi zase supervizija intervizija ovire pri skrbi zase self-care in social work organizational forms of self-care individual forms of self-care supervision intervision obstacles to self-care true false false [Z. Jenko] Slovenski jezik Angleški jezik Diplomsko delo/naloga 2025-08-27 09:00:06 2025-08-27 09:00:14 2026-02-06 10:05:26 0000-00-00 00:00:00 2025 0 Ljubljana 0 Ljubljana 145 str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 364-43:159.94 51730 267564547 17838.pdf 17838.pdf 1 3FA075D626B9AECAC3E0FDCACD8A1527 90b0a7b766ac07c756932489d41269972c561b8605554386aeca25d843f1b3b7 5be27d11-8313-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=214816 Fakulteta za socialno delo 0 0 0