20.500.12556/RUL-171017 Upravljanje sprememb na primeru uvajanja umetne inteligence v podjetju Klarna magistrsko delo Change management in the case of artificial intelligence adoption at Klarna Magistrska naloga obravnava upravljanje sprememb v kontekstu uvajanja umetne inteligence (UI) v podjetju Klarna. Uvedba UI v organizacijski kontekst predstavlja večplastno spremembo, ki vključuje tehnološke, kulturne in procesne premike. Naloga je umeščena v okvir znanstvene discipline upravljanja sprememb ter se osredotoča na analizo odzivov zaposlenih, vodstvenih praks in strateških odločitev ob uvedbi UI. Temelji na tematski analizi sekundarnih virov, zlasti transkriptov intervjujev z vodstvom podjetja, objavljenih strokovnih člankov in študij primera. Analiza razkriva ključne izzive in pristope pri vodenju sprememb, kot so zagotavljanje psihološke varnosti, razvoj kompetenc, etična odgovornost ter pomen transparentne komunikacije. Ugotovitve kažejo, da uspešno upravljanje sprememb v primeru uvedbe UI zahteva celostno in prilagodljivo vodstveno strategijo, ki povezuje tehnološke inovacije z organizacijskimi vrednotami in kulturo. Naloga prispeva k razumevanju praktične uporabe teorij upravljanja sprememb v kontekstu uvajanja in rabe umetne inteligence v organizaciji. The master's thesis examines change management in the context of artificial intelligence (AI) adoption at the company Klarna. The introduction of AI within an organizational setting represents a multidimensional change involving technological, cultural, and procedural shifts. Framed within the scientific discipline of change management, the thesis focuses on analysing employee responses, leadership practices, and strategic decisions during AI adoption. It is based on a thematic analysis of secondary sources, including interview transcripts with company executives, published expert articles, and case studies. The analysis reveals key challenges and approaches in leading change, such as ensuring psychological safety, developing competencies, ethical responsibility, and transparent communication. Findings indicate that successful change management in the context of AI adoption requires a comprehensive and adaptive leadership strategy that aligns technological innovation with organizational values and culture. The thesis contributes to understanding the practical application of change management theories within the scope of adoption and usage of AI in organization. umetna inteligenca modeli upravljanja sprememb organizacijske spremembe organizacijska kultura strategije vodenja artificial intelligence change management models organizational change organizational culture leadership strategies true true false A. Nočajević Slovenski jezik Angleški jezik Magistrsko delo/naloga 2025-07-27 08:31:10 2025-07-27 08:31:15 2025-08-14 09:11:08 0000-00-00 00:00:00 2025 0 Ljubljana 0 Ljubljana 1 spletni vir (1 datoteka PDF (87 str.)) 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.7:004.89(043.2) 176473 245628675 19720.pdf 19720.pdf 1 68A472D32D1B0068C17A28F0FEAB997B 6d9d41e419d68428de64e91fc80426b03738bc6a6b0aacbbafd04a3b30c4212e 43b0ade8-6ab3-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=213340 Fakulteta za družbene vede 0 0 0