20.500.12556/RUL-169580 Internal communication satisfaction as a driver of membership satisfaction and identification in a medical professional sssociation While the importance of internal communication in nonprofit settings is well-recognized, its direct effects on members’ satisfaction and identification have been less explored. This study examines the role of internal communication satisfaction in influencing member satisfaction, professional identification, and organizational identification within professional associations, addressing a gap in nonprofit and organizational communication literature. The data were collected from members of the Medical Chamber in one of the central European countries via an online survey and analyzed using partial least squares structural equation modeling (PLS-SEM). The results indicate that satisfaction with internal communication positively impacts both membership satisfaction and identification with the professional association and the broader profession. Furthermore, professional association identification mediates the relationship between internal communication satisfaction and member satisfaction. These findings highlight the central role of internal communication in strengthening membership value, promoting professional identity, and fostering a deeper connection between members and their professional association. professional associations internal communication satisfaction membership satisfaction professional identification organizational identification strokovna združenja zadovoljstvo z interno komunikacijo zadovoljstvo s članstvom poklicna identifikacija organizacijska identifikacija true false true Angleški jezik Slovenski jezik Članek v reviji 2025-06-05 08:11:15 2025-06-05 08:11:20 2026-06-06 03:24:31 0000-00-00 00:00:00 2025 0 0 Str. 511–524 iss. 4 Vol. 36 2025 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 316.77:[61:347.961.8] 0957-8765 10.1007/s11266-025-00742-2 238355203 RAZ_Mustafai_Ana_Marija_2025.pdf RAZ_Mustafai_Ana_Marija_2025.pdf 1 96EBF67229C9DF651C2175F45ACE3E11 ee852d5877ee7dd1b80fad31e0cb779991be418df02aedada57188f9fbbdc682 7fabaf4c-9df9-11f0-9328-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=219068 https://www.cambridge.org/core/journals/voluntas/article/internal-communication-satisfaction-as-a-driver-of-membership-satisfaction-and-identification-in-a-medical-professional-association/B166F446AC2CA2C8BFF643DC22471B02 0 b34ed71a-1641-11f1-a1ba-0050569b8976 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=229143 Fakulteta za družbene vede 0 0 0