20.500.12556/RUL-140170 The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services This study examines the role of knowledge creation, knowledge sharing and information communication technologies, which are organizational factors that influence the quality of healthcare services. In today’s knowledge-intensive environment, understanding and gaining in-depth knowledge on how to improve the quality of healthcare services is gaining in importance and recognition. Quantitative data collected in 2019 with 151 respondents employed in healthcare organizations was used. Running a series of hierarchical linear regression models, we found a significant positive relationship between knowledge creation and quality of healthcare services, and a significant positive relationship between knowledge sharing and quality of healthcare services. Empirical data additionally provides support for information communication technologies that act as a moderator both in the relationship between knowledge creation and knowledge sharing with quality of healthcare services. With our data, we provide empirical backing for the impact of knowledge creation, knowledge sharing and information communication technologies on the quality of healthcare services that are provided by Montenegrin healthcare organizations. Our paper offers theoretical and practical implications derived from our research study. health services information technology knowledge transfer zdravstvo informacijska tehnologija prenos znanja true false true Angleški jezik Slovenski jezik Članek v reviji 2022-09-12 13:11:34 2022-09-12 13:27:30 2022-09-16 04:13:37 0000-00-00 00:00:00 2022 0 0 Str. 1-24 (art. 0272346) Vol. 17 Aug. 2022 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 2022-08-03 616.9 1932-6203 10.1371/journal.pone.0272346 117618691 The_role_of_information_communication_technologies_as_a_moderator_of_knowledge_creation_and_knowledge_sharing_in_improving_the_quality_of_healthcare_services.pdf The_role_of_information_communication_technologies_as_a_moderator_of_knowledge_creation_and_knowledge_sharing_in_improving_the_quality_of_healthcare_services.pdf 1 125B122164BEB787940C0FA71C5CB8D6 35208d95d90dc0b257b197ad9e15c3a136b2d0a4db951a35b9b14c7b03e57a2c bbcc684b-328d-11ed-92af-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=160851 https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0272346 0 c2bbaafe-328d-11ed-92af-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=160852 Ekonomska fakulteta 0 0 0