20.500.12556/RUL-138714 Failures in crisis communication during the Covid-19 pandemic in Slovenia what can we learn from audience feedback? Napake v krizni komunikaciji med pandemijo covid-19 v Sloveniji During a pandemic, it is essential that most people respect the measures in place so as to keep the health crisis at bay. Still, a consensus must exist in society that the measures imposed by government are truly needed, just and legitimate, with several factors affecting whether this is achieved. In the article, we present the results of qualitative research (23 in-depth interviews) conducted in Slovenia at the peak of the first lockdown, focusing on how the study participants (women who were living alone during the first lockdown) perceived communication from the government and the public health authorities that comprised the official crisis communication group for managing the pandemic in Slovenia. The results present critical mistakes in communication that shaped trust in the official communicators and failed to motivate and encourage respondents to comply with the recommended and prescribed protective measures. Med pandemijo je ključnega pomena, da večina ljudi upošteva predpisane ukrepe za preprečitev zdravstvene krize. Vendar mora v družbi obstajati konsenz, da so ukrepi, ki nam jih predpiše vlada, res potrebni, pravični in legitimni, na kar vpliva več dejavnikov. V članku predstavimo rezultate kvalitativne raziskave (23 poglobljenih intervjujev), ki smo jo izvedli v Sloveniji na vrhuncu prve splošne karantene, pri čemer se osredotočimo na to, kako so udeleženke v raziskavi (ženske, ki so med prvo splošno karanteno živele same) dojemale komunikacijo s strani vlade in javnih zdravstvenih organov, vključno z uradno skupino za krizno komunikacijo v okviru upravljanja s pandemijo v Sloveniji. Rezultati prikazujejo ključne napake v komunikaciji, ki so vplivale na zaupanje v uradne govorce in ki jim ni uspelo motivirati in spodbuditi respondentk, da bi upoštevale priporočene in predpisane zaščitne ukrepe. Covid-19 protective measures risk communication trust fear appeal solo-living women Covid-19 zaščitni ukrepi obveščanje o tveganju zaupanje strah ženske ki živijo samostojno true false true Angleški jezik Slovenski jezik Slovenija; Slovenia; Članek v reviji 2022-08-10 11:58:56 2022-08-10 11:59:01 2022-09-15 04:17:05 0000-00-00 00:00:00 2021 0 0 Str. 517-535, 689 posebna št. Letn. 58 sep. 2021 0000-00-00 Zaloznikova NiDoloceno NiDoloceno 0000-00-00 0000-00-00 2021-09-01 316:77:616-036.22(497.4) 0040-3598 10.51936/tip.58.specialissue.517-535 81081603 Kamin_Failures_in_crisis_communication_during_the_Covid-19_pandemic.pdf Kamin_Failures_in_crisis_communication_during_the_Covid-19_pandemic.pdf 1 157CC95C33FCA4C0EFE119507E51FB70 361ff540f04e64b09fb8f687ca2a31f05c82eb9a2f6e66b7e35f7b09660a2523 25e787cc-1893-11ed-8aca-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=159129 Fakulteta za družbene vede 0 0 0