20.500.12556/RUL-135236 Language as a trigger for racism language barriers at healthcare institutions in Slovenia The article analyzes the impact of language barriers on the medical treatment of foreignspeaking patients and illustrates that the absence of systemic, institutional responses to language barriers in healthcare facilities exacerbates racist attitudes toward migrants and ethnic groups. The article is based on 201 interviews with healthcare workers, employees of public or non-governmental institutions as well as users of healthcare services that were conducted between 2018 and 2019 in twelve local communities in Slovenia. Following the methodological and conceptual framework, the first part of the article highlights the various negative consequences of language barriers experienced by healthcare workers and foreign-speaking patients. The second part shows that in the absence of an accessible network of professional intercultural mediators or interpreters, healthcare workers are left to their own devices with respect to overcoming language barriers. Finally, the last part of the article shows that many interlocutors are increasingly searching for the culprit for this situation. Some healthcare workers attribute the responsibility to the abstract concept of the “system”, while others attribute the responsibility exclusively to migrants, thus perpetuating key elements of the culture of racism present in Slovenia. In this culture of racism, knowledge of Slovene language becomes one of the most important criteria that distinguishes deserving from undeserving migrants. The latter are a privileged object of racist responses at the level of cultural, institutional and personal racism, which is proving to be mutually toxic. healthcare language barriers intercultural mediation racism Slovenia zdravstveno varstvo jezikovne ovire medkulturna mediacija rasizem Slovenija true false true Angleški jezik Slovenski jezik Članek v reviji 2022-03-02 10:04:10 2022-03-02 10:04:11 2022-09-14 04:12:20 0000-00-00 00:00:00 2021 0 0 17 str. iss. 4, art. 125 Vol. 10 2021 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 323.14:61 2076-0760 10.3390/socsci10040125 58609667 RAZ_Lipovec_Cebron_Ursula_2021.pdf RAZ_Lipovec_Cebron_Ursula_2021.pdf 1 8EE621CABFC1D27276345CF271DF4CC3 806224d282d16a4466dd119c6834bcb3e1e8a48be1f7fce0e52e073b95d2d610 b2aebdce-9a07-11ec-abdb-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=154177 https://www.mdpi.com/2076-0760/10/4/125 1 751b496f-9a07-11ec-abdb-00155dcfd717 https://repozitorij.uni-lj.si/Dokument.php?lang=slv&id=154176 Filozofska fakulteta 0 0 0